Our Reviews
John L D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Robert was my service manager. He did a tremendous job. Great asset to your service department.
JACKSON, OH
Dennis K|2020 GMC Acadia
Confirmed Service Customer
2/12/2025
It went well.
ASHVILLE, OH
Robert M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
2/18/2025
Rob was a pleasure to work with, he kept me informed of my repair status during the entire process and I will be returning in the future,
JACKSON, OH
Paul B|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/13/2025
Its always straight forward and no run arounds. My wife was waiting on me as I turned my keys in to service and 2 different people offered us a car in case we needed to go some place. That is much appreciated!!
MCDERMOTT, OH
Jerald E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2025
Satisfied
ASHVILLE, OH
Michael R|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/18/2025
Hard to get a call back due to work load,
ASHVILLE, OH
Kevin T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/18/2025
I found my vehicle at one of the other Coughlin lots, my sales person had the truck brought to the dealership I deal with, had it ready to go for a test drive the next day.
LUCASVILLE, OH
Roger S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/24/2025
Extremely good service experience
CIRCLEVILLE, OH
Jani S|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/19/2025
It was quick and everyone was friendly. Waiting area was clean.
GROVE CITY, OH
Cindy E|2017 Buick Encore
Confirmed Service Customer
2/19/2025
Took my car in for an oil change. I was in and out in under an hour. Friendly and professional.
ASHVILLE, OH
Michael D|2016 Chevrolet Suburban
Confirmed Service Customer
2/19/2025
Coughlin Circleville gets FIVE STARS, for every phase of my experiences with them!! I expect to be a customer for life.
COLUMBUS, OH
Lawrence D|2024 GMC Canyon
Confirmed Service Customer
2/20/2025
Friendly, courteous, and prompt service as expected.
ASHVILLE, OH
Roger O|2017 Chevrolet Trax
Confirmed Service Customer
2/25/2025
Top service from beginning to end, great bunch of guys here who actually care.
CIRCLEVILLE, OH
Erica B|2021 GMC 3500HD Sierra
Confirmed Service Customer
2/25/2025
They did not reset my fuel filter life and didn’t change my tire sensors so when I display it now they are off. The front is actually on back and the back is on the front. I am disappointed because every other time I have received great service.
CHILLICOTHE, OH
Donald M|2023 GMC 1500 Sierra
Confirmed Service Customer
2/25/2025
On time friendly people
SUGAR GROVE, OH
Jamie O|2024 GMC Sierra 1500
Confirmed Service Customer
2/26/2025
I just had a typically oil change. The service dept. did everything I expected in a timely manner.
CIRCLEVILLE, OH
Donald M|2023 Chevrolet Traverse
Confirmed Service Customer
2/27/2025
I brought my 23 Traverse in for oil change and tire rotation. They got me in and out in less than an hour. the staff were friendly and professional. Thank you.
CANAL WINCHESTER, OH
Beatrice D|2021 Chevrolet Trailblazer
Confirmed Service Customer
2/28/2025
I was treated very well never had to wait long that ment a lot to me
ASHVILLE, OH
Michael E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/28/2025
All went well
CANAL WINCHESTER, OH
Megan D|2023 Buick Encore GX
Confirmed Service Customer
3/3/2025
Circleville Coughlin is amazing! Staff are very professional! Paul is awesome!
CHILLICOTHE, OH
Timothy M|2025 GMC Sierra 1500
Confirmed Service Customer
3/5/2025
Great service
LANCASTER, OH
Tonya W|2018 Chevrolet Trax
Confirmed Service Customer
3/7/2025
Bob was very nice and listened to my concerns with my car twice in a couple of weeks. Very compassionate.
CIRCLEVILLE, OH
Roger S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/25/2025
Very professional and courteous Highly recommend them for your Service needs
CIRCLEVILLE, OH
Harold G|2021 GMC Acadia
Confirmed Service Customer
2/27/2025
I had what I thought was a dead battery and Service Manager Paul Lynch worked me in quickly and the correct diagnosis was a dead key fob battery. This kind of service is why I go to Coughlin.
CIRCLEVILLE, OH
Ronald L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2025
Did everything as promised
STOUTSVILLE, OH
Rebecca D|2020 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Was in and out fast. Prices were reasonable. I use them for my services all the time.
CIRCLEVILLE, OH
Brandy D|2024 Chevrolet Traverse
Confirmed Service Customer
3/1/2025
Friendly, listened to my concerns. In and out in a timely manner even when low staffed. Answered all my questions and gave me a card in case I had any questions afterward.
LANCASTER, OH
Kenneth H|2022 GMC 1500 Sierra
Confirmed Service Customer
3/3/2025
They always do a great job
COLUMBUS, OH
Sue M|2024 Chevrolet Blazer
Confirmed Service Customer
3/5/2025
I received prompt and professional service. The staff is pleasant and courteous and answered all my questions.
LONDON, OH
James M|2023 GMC Yukon
Confirmed Service Customer
3/6/2025
Appointment time was met perfectly, and work began immediately. My vehicle was finished before estimated completion. And I was on my way!
ASHVILLE, OH
Kimberly E|2019 Buick Enclave
Confirmed Service Customer
3/12/2025
Professional and helpful to deal with!
CIRCLEVILLE, OH
Lori R|2019 Chevrolet Cruze
Confirmed Service Customer
3/16/2025
I enjoy the service and the customer service. I stay in the lounge area which is very comfortable but not for long because the service is done quickly and completed.
CIRCLEVILLE, OH
Debra L|2022 Buick Encore GX
Confirmed Service Customer
3/17/2025
I had to reschedule, process was easy and accommodating.
WILLIAMSPORT, OH
Angela I|2023 Chevrolet Tahoe
Confirmed Service Customer
3/20/2025
I love the convenience of scheduling online for an appointment slot I need with my schedule. The service is desk is always friendly & courteous.
STOUTSVILLE, OH
Suellen F|2024 Chevrolet Trailblazer
Confirmed Sales Customer
3/21/2025
Barbie is fantastic. Her knowledge is great!! Very happen with my purchase.
CIRCLEVILLE, OH
Mary F|2015 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
Very good experience with my car repair. I have been a customer of coughlin for about 25 years. Great people. All 3 service advisers are great.
CIRCLEVILLE, OH
Michael H|2024 Chevrolet Traverse Limited
Confirmed Service Customer
3/7/2025
Service is always prompt and completed on time
CIRCLEVILLE, OH
Donald M|2009 Chevrolet Impala
Confirmed Service Customer
3/10/2025
Get me in Fast and out Fast, staff is very friendly and helpful
CIRCLEVILLE, OH
Jamie O|2024 GMC Sierra 1500
Confirmed Service Customer
3/13/2025
Bill was very helpful & took care of me 100%
CIRCLEVILLE, OH
Dennis K|2020 GMC Acadia
Confirmed Service Customer
3/25/2025
They serviced my Acadia very quickly and efficiently. In and out in less then 30 minutes, including a tire rotation.
ASHVILLE, OH
Cindy S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/25/2025
Jody Bell and Ben Stroup
MT STERLING, OH
Robert M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
4/7/2025
Rob was very professional and helpful during my visit.
JACKSON, OH
Megan D|2023 Buick Encore GX
Confirmed Service Customer
4/7/2025
Professionalism is always the best part of this location!
CHILLICOTHE, OH
Dallas R|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/11/2025
I liked the straight forward approach with my agent There was no back and forth with the sales manager which I hate I only dealt with my sales person I was very pleased!
ASHVILLE, OH
Lewis S|2014 GMC Terrain
Confirmed Service Customer
4/12/2025
Great service! Paul Lynch is a great employee in the service department.
CIRCLEVILLE, OH
Denise C|2019 GMC Acadia
Confirmed Service Customer
4/16/2025
I will recommend to anyone! The staff have always been professional and they do a great job!
CHILLICOTHE, OH
Ricky J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2025
I worked with Bill and he got my vehicle in on time and he explained everything that was going on.
WILLIAMSPORT, OH
Scott B|2024 GMC Sierra 1500
Confirmed Service Customer
4/18/2025
Paul and team always takes care of my vehicles. Easy in and easy out. Paul is an asset to the team. Thanks Paul
CHILLICOTHE, OH
David S|2023 GMC Terrain
Confirmed Service Customer
4/18/2025
Great as usual.
HILLIARD, OH
Brian Q|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/19/2025
Always get me in and out.
CANAL WINCHESTER, OH
David C|2012 Chevrolet Equinox
Confirmed Service Customer
3/27/2025
Excellent customer service and professional experience! Keep up the great work!
CIRCLEVILLE, OH
Suzan F|2024 Chevrolet Trax
Confirmed Service Customer
4/9/2025
It was great as always
GROVEPORT, OH
Deakin K|2014 GMC 1500 Sierra
Confirmed Service Customer
4/11/2025
Went in for my radiator fans running on high I brought it in after work so they weren’t able to do anything that day I left the car and Bill told me he’d call me with news turns out I had a leak in my radiator they replaced the radiator and a couple other miscellaneous items my truck runs great now and will definitely be back for future repairs and services
CIRCLEVILLE, OH
Sonia T|2025 Chevrolet Equinox
Confirmed Sales Customer
4/18/2025
I told Brendon up front that I did not want to spend hours at the dealership. He came through and even though I was there a couple of hours, I was always doing something and not just sitting and waiting. Thanks!
NEW HOLLAND, OH
Andrew G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/18/2025
It is always a pleasure to work with our sales lady Barbie and the rest of the staff
CHILLICOTHE, OH
Travis C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/18/2025
Very friendly and great experience
CIRCLEVILLE, OH
Lorraine R|2025 Buick Encore GX
Confirmed Sales Customer
4/21/2025
Brent was awesome!
CIRCLEVILLE, OH
Robyn C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2025
Great customer service in a timely manner
MT STERLING, OH
Michael M|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/23/2025
Always a pleasure doing business with Theresa Heyder and the Coughlin family.
ORIENT, OH
Jennie H|2021 Chevrolet Traverse
Confirmed Service Customer
4/25/2025
I was scheduled for a routine oil change for my vehicle. I decided to wait while they did my service. They were very quick and efficient. I was met with very friendly staff, and they were kind and courteous.
CHILLICOTHE, OH
Danny C|2024 GMC Sierra 1500
Confirmed Service Customer
4/25/2025
The service was excellent the staff was very friendly and the wait time was minimal. Very nice waiting area. Was very pleased with the experience.
CHILLICOTHE, OH
Gary C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/26/2025
It was a dumb mistake on my part. They fixed it no charge. Great job. Thanks.
HILLIARD, OH
Mark P|2015 Chevrolet Corvette
Confirmed Service Customer
4/22/2025
Prompt service
AMANDA, OH
Brian C|2025 Chevrolet Blazer
Confirmed Sales Customer
4/22/2025
Randy and team make the buying process pain free and easy !
HOWARD, OH
Garret S|2017 Buick LaCrosse
Confirmed Service Customer
4/24/2025
We are very happy with the service we get for our cars at Coughlin Circleville. We love the kind and helpful service of all the employees. That is why we drive from Columbus to Circleville for service and keep going bac.k. Thanks Coughlin
COLUMBUS, OH
Jerry K|2013 Chevrolet Traverse
Confirmed Service Customer
4/24/2025
Fast friendly and easy
GROVEPORT, OH
Rebecca H|2024 Chevrolet Traverse
Confirmed Service Customer
4/24/2025
Quick, thorough, friendly service!
CIRCLEVILLE, OH
Michele L|2024 Chevrolet Trax
Confirmed Service Customer
4/25/2025
Once I dropped my car off it was done in no time. Excellent experience
CIRCLEVILLE, OH
Jennifer B|2022 Chevrolet Malibu
Confirmed Service Customer
4/29/2025
We love Paul.
ASHVILLE, OH
William E|2025 Chevrolet Trax
Confirmed Sales Customer
4/29/2025
Barbie was an absolute blessing and amazing person!
AMANDA, OH
Robert J|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/29/2025
Great Service
ASHVILLE, OH
M C|2020 Chevrolet Trax
Confirmed Service Customer
5/9/2025
Very fast and at a good price
CIRCLEVILLE, OH
Patricia V|2023 GMC Acadia
Confirmed Service Customer
5/9/2025
Fast, complete and good price.
GROVE CITY, OH
Daniel S|2025 GMC 2500HD Sierra
Confirmed Sales Customer
5/13/2025
Very smooth!
NORTH TONAWANDA, NY
Randy L|2020 GMC 3500HD Sierra
Confirmed Service Customer
5/20/2025
Service guys are great
ASHVILLE, OH
Jeffrey H|2013 Chevrolet Camaro
Confirmed Service Customer
5/21/2025
Dry professional and helpful
CIRCLEVILLE, OH
Cindy K|2025 Buick Enclave
Confirmed Service Customer
5/21/2025
Service received on time with appointment and completed in a timely fashion
CIRCLEVILLE, OH
Traci D|2023 GMC SIERRA 1500
Confirmed Service Customer
5/12/2025
came in for an oil change, and also asked about 1 of the letters coming off the back of my tailgate. They completed my oil change and stated since it was still under warranty, they had a new set of letters on the way and would install them when they arrived. Very easy to work with. Have been coming here for over 12 years
CIRCLEVILLE, OH
Kenneth H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
The reason I come back is Jay Conforti is my salesman and you have a great service department
COLUMBUS, OH
Jessie J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Quick and staff treat you respectfully
JACKSON, OH
Timothy L|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
5/18/2025
Very pleasant to work with
CRYSTAL RIVER, FL
Beverly L|2024 Buick Enclave
Confirmed Service Customer
5/18/2025
Friendly
CIRCLEVILLE, OH
Ray N|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/22/2025
Dropped off on Thursday evening. No envelopes at drop.off but keys had a prior service tags with name. Had called to schedule and explained what needed checked. Tried Friday and Saturday to call but only got "leave a message". I did no one responded. Finally reached someone late Saturday to be told they had done nothing because they didn't know who had left the truck. Couldn't read the name on the service tag???? Finally got truck back Tuesday evening. It is a busy time on TBE farm and the delay in getting service was unacceptable!
ASHVILLE, OH
David B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
I took my 2015 Chevy Silverado to Coughlins because the battery kept dying on me. This indicated a draw on the battery from somewhere. Rob Huffman and the Service Techs worked on this problem and they persevered and solved the problem and got me back on the road. Fantastic job to everyone in the Service Department. Thanks for the fantastic job. I recommend Coughlins Chevy Service to anyone I know who needs their vehicle repaired or maintained. Thanks again.
WILLIAMSPORT, OH
Tobianne S|2019 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
They seemed quick. I hope it was done well. I didn’t get my car washed like I thought they would.
CIRCLEVILLE, OH
Dawn W|2017 GMC Terrain
Confirmed Service Customer
6/13/2025
I always feel valued as a customer and welcomed. Everyone is professional and they make me feel at ease. My questions are always addressed. I feel that I can trust the service department to take care of my vehicle as if it were their own. Paul is always friendly and gives me full explanations regarding the service provided. I'm thankful they are there to take care of my needs.
CIRCLEVILLE, OH
Margaret P|2026 Chevrolet Equinox
Confirmed Sales Customer
6/14/2025
Teresa worked hard to get the exact car we wanted.
CIRCLEVILLE, OH
Clara G|2024 Chevrolet Malibu
Confirmed Service Customer
5/22/2025
Fast in and out
CIRCLEVILLE, OH
Paul L|2023 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
always pleasant and friendly
LAURELVILLE, OH
Sue M|2024 Chevrolet Blazer
Confirmed Service Customer
5/23/2025
The staff at Circleville Coughlin are outstanding. They are courteous, professional and get the job completed in good time!
LONDON, OH
Julie H|2021 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
It was great experience
COLUMBUS, OH
Gail B|2025 Buick Enclave
Confirmed Service Customer
6/9/2025
The experience was good. They kept me informed. I am disappointed that I have a new Buick Enclave that has 2,600 miles on it, approximately 30 days old, and all the cameras failed on it.
JACKSON, OH
Debbie A|2024 GMC Terrain
Confirmed Service Customer
6/9/2025
Circleville location has great customer service, easy scheduling, and friendly people. Thanks for the great experience.
LAURELVILLE, OH
Amber M|2025 Chevrolet Colorado
Confirmed Sales Customer
6/11/2025
Teresa is wonderful.I always use her as my car salesman.She always gets the job done makes me happy and gets me what I need. She always goes above and beyond.
CIRCLEVILLE, OH
Jamie O|2024 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Great service & service was very quick
CIRCLEVILLE, OH
Terry C|2023 Buick Encore GX
Confirmed Service Customer
6/12/2025
Got the job done
LAURELVILLE, OH
Gretchen D|2017 Chevrolet Cruze
Confirmed Service Customer
6/12/2025
Everything was done efficiently and quickly. I appreciate not having long waits..
GALLOWAY, OH
Gregory B|2023 GMC Terrain
Confirmed Service Customer
6/18/2025
Very good. Service was completed quickly.
CIRCLEVILLE, OH
Kirk E|2022 Chevrolet Colorado
Confirmed Service Customer
6/19/2025
Oil change and rotate tires
KINGSTON, OH
Christy W|2008 GMC Envoy
Confirmed Service Customer
6/19/2025
I always bring my car for service to Coughlins in Circleville. I can count on the staff to take care of my vehicle and keep me safe on the roads.
CIRCLEVILLE, OH
Julie M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/24/2025
Paul is easy to schedule with fast friendly service
LOCKBOURNE, OH
Ashley B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/25/2025
The whole team was very kind and helpful.
NEW ALBANY, OH
Matthew C|2008 Chevrolet Corvette
Confirmed Service Customer
6/16/2025
Rob has always taken care of me and most import my Vette. Even know we didn't find the problem of where the noise was coming from, he made sure it was nothing he could physically see on the Vette. Overall outstanding service!
CIRCLEVILLE, OH
Cindy E|2017 Buick Encore
Confirmed Service Customer
6/18/2025
Bill was very nice and helpful. My car was fixed the same day. Very happy with the Service Department.
ASHVILLE, OH
William S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
They were very friendly, communication was great, got the problem diagnosed and fixed it.
KINGSTON, OH
Michael E|2023 Buick Enclave
Confirmed Service Customer
6/20/2025
On time every time!
CANAL WINCHESTER, OH
Darryl H|2024 GMC Sierra 1500
Confirmed Service Customer
6/20/2025
Very professional got me in and out in a timely manner.
WEST JEFFERSON, OH
Gary C|2025 GMC 1500 Sierra
Confirmed Service Customer
6/22/2025
Paul in service did an excellent job of getting a big mistake on my part corrected. I do appreciate his efforts.
HILLIARD, OH
Ruciana F|2025 GMC Acadia
Confirmed Sales Customer
7/1/2025
Theresa is always very helpful and tries to meet every request we have.
COLUMBUS, OH
Amanda P|2014 Chevrolet Camaro
Confirmed Service Customer
7/3/2025
Great communication great work and service!
CHILLICOTHE, OH
Brandon W|2022 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
Everything went smooth
CIRCLEVILLE, OH
Kristin A|2017 GMC Acadia Limited
Confirmed Service Customer
7/4/2025
I was in for an oil change last week which went great as always. The very next day my car broke down and I had it towed to COUGHLIN. My power steering seals busted. I always fear going to the dealer for work because prices but COUGHLIN treated me right! Walked out with a repair I felt good about paying the price for. Thanks Paul!
ASHVILLE, OH
Jeffrey J|2026 Chevrolet Equinox
Confirmed Sales Customer
7/4/2025
As usual from her…..great customer service and assistance from Theresa Hyder!!
DUBLIN, OH
Harold G|2021 GMC Acadia
Confirmed Service Customer
7/8/2025
As always the Service Advisor Paul Lynch took care of scheduling and completing the work needed to my satisfaction.
CIRCLEVILLE, OH
Ronald R|2024 GMC Sierra 1500
Confirmed Service Customer
7/8/2025
Very nice and had me in and out quickly.
WEST JEFFERSON, OH
George M|2023 GMC Acadia
Confirmed Service Customer
6/25/2025
Very efficient, no complaints whatsoever
CIRCLEVILLE, OH
Michelle B|2022 GMC Terrain
Confirmed Service Customer
6/27/2025
Extremely nice and very helpful
MOUNT STERLING, OH
Ruth A|2017 Chevrolet Cruze
Confirmed Service Customer
6/27/2025
I bought my car here, it was used. I continue to bring it back for service because I trust the people working here. They are always polite and efficient. If my car needs more work than the initial oil change, they advise me right away, giving me an option of waiting or being taken home by their shuttle.
CIRCLEVILLE, OH
Scott M|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/28/2025
good experiance
MT STERLING, OH
Shawn H|2023 Chevrolet Traverse
Confirmed Service Customer
6/30/2025
Easy check in and car was completed in a timely fashion.
LOCKBOURNE, OH
Kelly D|2025 Chevrolet Trax
Confirmed Sales Customer
7/1/2025
The majority of paper work was finished when I got there. Everyone was friendly. I love working with Theresa every time
HUBER HEIGHTS, OH
Scot B|2022 GMC Terrain
Confirmed Service Customer
7/5/2025
In and out as promised
CIRCLEVILLE, OH
Sue D|2020 Chevrolet Trax
Confirmed Service Customer
7/5/2025
This car has only been to the dealership for service. They schedule quickly and will service your car while you wait in a comfortable lounge
MOUNT STERLING, OH
Kelly P|2015 Chevrolet Spark
Confirmed Service Customer
7/10/2025
Experience was fine but couldn’t afford 5300 for repairs
CIRCLEVILLE, OH
Glenn W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2025
Friendly reminders, service reps were very good, in/out is a very reasonable time.
GROVE CITY, OH
Issac S|2019 GMC 1500 Sierra
Confirmed Service Customer
7/14/2025
Efficient and professional
ORIENT, OH
Richard T|2024 Buick Envision
Confirmed Sales Customer
7/21/2025
After a failed attempt from an online agent and a salesman who helped me test drive a car on a Sunday with no follow up. A friend recommended us to go see Barbie. She was fantastic and easy to work with.
CIRCLEVILLE, OH
Michael D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/23/2025
Bill is always great
GROVE CITY, OH
Asa H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/23/2025
The salesman Brendon was very nice and tried his best to be helpful. The First Lady that we talked to about financing was extremely rude. I have a 830 credit score and putting down 25,000 cash I asked her to shop around to find me the best rate and she got very defensive about it and pushed really hard for me to go with fifth third banking after I ask her multiple times to shop my credit she agreed and then sent over another woman “Jodi Bell ” and she was the rudest person I have ever dealt with in my life. If I hadn’t ordered this truck 5 months prior and had been waiting on it I would have walked out but I stayed hooked and bought the truck. I will never return there ever and will most definitely tell anyone that will listen about my experience and highly Recommend no one ever go to the Circleville dealership ever
CIRCLEVILLE, OH
James W|2024 GMC Sierra 1500
Confirmed Service Customer
7/8/2025
Very good and fast
LANCASTER, OH
Jeffrey S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/8/2025
friendly staff, quick and easy to deal with.
S BLOOMFIELD, OH
Maxine V|2011 Chevrolet Malibu
Confirmed Service Customer
7/9/2025
I was.very pleased with their quick service I didn’t have a long wait period and the agent was very courteous. I would highly recommend them
LAURELVILLE, OH
Robert S|2018 GMC Yukon
Confirmed Service Customer
7/9/2025
Bill in the service department is always helpful.
AMANDA, OH
Herbert B|2025 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
They were awesome offered a car if I wanted to go somewhere until they were done
LONDON, OH
Jennifer B|2022 Chevrolet Malibu
Confirmed Service Customer
7/11/2025
We have always had good service.
ASHVILLE, OH
Trustee Of The Frary T|2016 GMC 1500 Sierra
Confirmed Service Customer
7/11/2025
Friendly quick service.
FRANKFORT, OH
Jonathan P|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/11/2025
Friendly and quick for 15,000 mile checkup. Comfortable waiting area
CHILLICOTHE, OH
Michael R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/12/2025
Good Service Experience
CIRCLEVILLE, OH
Gary C|2008 Chevrolet Trailblazer
Confirmed Service Customer
7/12/2025
Very good. Fixed the problem and got me out quickly, in less time then I anticipated.
HILLIARD, OH
Rebecca L|2022 Buick Encore
Confirmed Service Customer
7/14/2025
got an appointment quickly. Service took about an hour. Gentleman at check in desk was friendly and professional.
CIRCLEVILLE, OH
Scott B|2024 GMC Sierra 1500
Confirmed Service Customer
7/16/2025
Paul always takes care of me and does a great job
CHILLICOTHE, OH
Mark F|2019 Chevrolet Traverse
Confirmed Service Customer
7/21/2025
We love bringing our cars to get serviced at this dealership
GROVEPORT, OH
Fred G|2022 Buick Enclave
Confirmed Service Customer
7/21/2025
Bill was great treats every body like family an that's what makes a great dealer ship
GALLOWAY, OH
Robert M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/29/2025
It shouldn't take 90 mins. for an oil change when the service has been previously scheduled.
JACKSON, OH
Sue M|2024 Chevrolet Blazer
Confirmed Service Customer
7/24/2025
The amount of time it took for my car to be serviced was longer than usual. But the Service staff checked in with me and were very professional,explaining the longer time. I am always treated with great respect.
LONDON, OH
Troy J|2019 GMC 1500 Sierra
Confirmed Service Customer
7/25/2025
Courteous staff, got in and out in a timely manner.
ASHVILLE, OH
Kayla B|2026 GMC Terrain
Confirmed Sales Customer
8/4/2025
Jodie was amazing and I had a great car buying experience
KINGSTON, OH
David C|2012 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Excellent customer service! Keep up the good work!
CIRCLEVILLE, OH
Mary B|2024 GMC Sierra 1500
Confirmed Sales Customer
8/13/2025
Thank you for your email. My experience with Joe Falon was excellent. He is a great guy, who was recommended by a friend who also purchased a car from him. However, the actual financing/purchase of the truck was far less than optimal unfortunately. The truck I wanted was at the Circleville dealership and was brought to Pataskala. I arrived at the dealership shortly after 1:30 PM and began my test drive about 1:50 and did not leave the dealership till nearly 7:00. For over 3 hours I sat waiting for the Circleville Dealership to complete the paperwork for the loan. This is with Joe making multiple calls and the Pataskala Manager having to call their manager to find out why this was taking so long and to light a fire under someone. I never spoke to one person during the financing process to help me understand the actual purchase price or any of the paper work I signed. It was to go through GM Financial and ended up with a credit union. Had I known, I could have gone with Wright Patt Credit Union where I am a member and have financed a vehicle prior. I had to produce proof that I was a current GM owner for several rebates that I don't even know if they were applied since it wasn't done through GM Financial :(. I was also told the vehicle came with the full bumper to bumper warranty, and there is absolutely ZERO information in the documents I signed that shows I have any warranty at all. There is also a pretty good sized dent in the drivers side door that was not disclosed that I found this morning. Personally, I would NOT purchase a vehicle from the Circleville dealership if this is common practice. As a customer, I believe that financing should be permitted at any of your dealerships regardless of where the vehicle comes from...you are all one company. Also, the gentleman I spoke with regarding purchasing a service contract, was more than a little irritated when I declined and had a not so nice comeback when I declined. Many thanks to Joe, but the rest was quite disappointing.
BALTIMORE, OH
Judith M|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/13/2025
Everyone was very helpful and very friendly. Really made us feel welcomed and everything was completed smoothly. Thank You.
REYNOLDSBURG, OH
Nicholas B|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/13/2025
Quick and easy to
WAVERLY, OH
William H|2012 Buick Enclave
Confirmed Service Customer
7/30/2025
During the July 2025 heatwave, after an on-the-road alternator failure (at 164,000 mi.) on my Buick Enclave and a tow truck ride, the alternator and serpentine belt were replaced at another repair shop. It took them 2 days to get a diagnosis and parts and another day to complete the repair. When I picked up the car, the AC was blowing HOT air from all vents no matter where the controls were set. I asked the shop manager about it and was told it was a separate repair. If I wanted it fixed, I would get another diagnosis and estimate and so on... Well. I drove my Buick home, windows down, and scheduled an appointment with Caughlin GM in Circleville, OH. They had always done good work for me in the past. On a Saturday, they scheduled me for a Monday morning appointment. Within an hour they had a diagnosis and estimate on repairs to correct the problem. They corrected a problem with a plug that was disconnected and got AC working for all but drivers side vents. We closed those and I drove the car home. They had to order a part. I brought the car back to Caughlin the next morning and the part to repair the AC was installed in less than 2 hours. I am back to normal driving again in my car. They understood that I had no other means of transportation and respected the value of my time while they worked to minimize the time I would be stuck in the repair shop waiting. I really appreciate that. I plan to schedule my front disk brakes and rotor repair in the next week at Coughlin GM. I pay a little more for some repairs. But, I think it is worth it because they have earned my trust and confidence in their service commitment to their customers. Thanks Coughlin GM, Circleville, OH team!
ASHVILLE, OH
Gary C|2025 GMC Sierra 1500
Confirmed Service Customer
8/1/2025
Always treated well. They get me in and out quickly with work being done correctly the first time.
HILLIARD, OH
Patricia V|2025 GMC Sierra 1500
Confirmed Sales Customer
8/1/2025
Theresa Heyder always makes purchasing a vehicle quick and easy. She is very thorough and knowledgable of the GM lineup of cars and trucks.
GROVE CITY, OH
Bert C|2024 GMC Sierra 1500
Confirmed Service Customer
8/2/2025
Great
LONDON, OH
Lori S|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/4/2025
They were able to schedule service when I needed it and got me in on time.
COLUMBUS, OH
L M|2018 GMC Terrain
Confirmed Service Customer
8/4/2025
I didn't get his name, but my receipt says Bill Smith, he was at the desk (behind the wall) in the service area. He was GREAT! He was the first person to check me in after standing there for a minute or two. The other two service guys, one was with a customer, the other was doing something at the printer and never even turned around. Bill got me in and out and HE was so NICE!
GROVE CITY, OH
Catherine T|2023 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Very prompt in putting on new ire and doing the service maintenance.
KINGSTON, OH
Michael M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/14/2025
Always very helpful. Rob also went above and beyond to put me in touch with the body shop manager to discuss a paint issue.
ORIENT, OH
Jeri B|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/14/2025
I had an excellent experience at the dealership. The process was fast, efficient, and seamless, and I was in and out within just two hours
ORIENT, OH
Jerry M|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/14/2025
It was a very smooth process and employees did an impeccable job.
GROVE CITY, OH
Verne L|2015 GMC Terrain
Confirmed Service Customer
8/20/2025
5
WILLIAMSPORT, OH
Angela I|2023 Chevrolet Tahoe
Confirmed Service Customer
8/20/2025
Prompt, Knowledgeable & Convenient
STOUTSVILLE, OH
Bret A|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/21/2025
Prompt and quick service
CLARKSBURG, OH
Shawn S|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/22/2025
Very friendly
CIRCLEVILLE, OH
Bradley M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/22/2025
Per usual, Benny and Jodie were a delight to deal with!
BLACKLICK, OH
Carolyn P|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Easy to make the appointment and staff was professional.
GALENA, OH
Michael R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Paul did a good job communicating getting the job done.
CIRCLEVILLE, OH
Barry S|2019 Chevrolet Malibu
Confirmed Service Customer
9/8/2025
Service was done in a timely manner
CIRCLEVILLE, OH
Shawn S|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/8/2025
Scheduled appointment online, arrived 15 minutes early and had no problems whatsoever.
MOUNT STERLING, OH
Patricia V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/8/2025
Theresa Heyder always makes buying a new vehicle a great experience. She knows the products, is friendly, and is very efficient.
GROVE CITY, OH
Charles K|2023 GMC Sierra 1500
Confirmed Service Customer
9/12/2025
Quick, easy and professional
ASHVILLE, OH
Patricia W|2025 Chevrolet Trax
Confirmed Sales Customer
9/15/2025
It was nice & friendly
GROVE CITY, OH
Zora S|2025 Buick Envista
Confirmed Sales Customer
9/16/2025
My family has worked with Theresa for generations, and after hearing how quickly and easily she makes the process, I knew I wanted to go with her. She explained everything thoroughly and made the leasing process significantly better. So glad I chose her and this dealership, I love my car!
COLUMBUS, OH
Bruce B|2026 GMC Terrain
Confirmed Service Customer
8/14/2025
I have received great service at your dealership. I live in Florida but travel to Circleville several times a year and you always fit me in the schedule if I need to have my car serviced.
THE VILLAGES, FL
Colin H|2024 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
The team is responsive and keeps me informed from start to finish. Appreciate the team at Coughlin.
CIRCLEVILLE, OH
Misti R|2021 Chevrolet Equinox
Confirmed Service Customer
8/19/2025
Quick and painless
CIRCLEVILLE, OH
Paul P|2025 Chevrolet 3500HD Silverado
Confirmed Sales Customer
9/7/2025
This was an out of state purchase from NC. Your team, Jodie, Susan, and the service department, are outstanding. Their customer service, and attention to detail was superb. They courteous, knowledgeable (answered all my questions) kind, friendly, and responsive. They took excellent care of me, always got back to me on a timely manner., and never hesitated to offer assistance. I love my truck, and am extremely happy with the purchase experience. Thank you.
BEAUFORT, NC
Rebecca B|2023 GMC Acadia
Confirmed Service Customer
9/7/2025
I have always been treated with respect and can get all my questions answered.
FRANKFORT, OH
Debbie A|2024 GMC Terrain
Confirmed Service Customer
9/12/2025
Very helpful with using loyalty rewards. I’ve never used them before. Very quick service and comfortable facility to wait.
LAURELVILLE, OH
Larita J|2025 Buick Envista
Confirmed Sales Customer
9/12/2025
Jodi was great to wor
CIRCELVILLE, OH
David C|2025 Chevrolet Trax
Confirmed Service Customer
9/15/2025
very friendly and quick
LAURELVILLE, OH
James H|2026 Chevrolet Equinox
Confirmed Sales Customer
9/16/2025
My Peeps Jodie and Ben always give a excellent experience
WEST JEFFERSON, OH
Rob M|2025 Chevrolet Suburban 1500
Confirmed Service Customer
9/16/2025
Perfect
CIRCLEVILLE, OH
Dennis K|2020 GMC Acadia
Confirmed Service Customer
9/17/2025
Everything was completed quickly and efficiently.
ASHVILLE, OH
Robert O|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
People were great! Your scheduling computer not so much. Scheduled an appointment using a quick lube link for 8:30 am. Even received a confirmation on several levels. But the appointment never showed up when trying to check in. The service area I was in did have me out around 2 hours. Which is pretty good.
ASHVILLE, OH
Megan D|2023 Buick Encore GX
Confirmed Service Customer
9/23/2025
Service was great! Very professional and very friendly
CHILLICOTHE, OH
Parlie T|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Courteous not trying to push you to buy a car very knowledgeable . My salesman was very knowledgeable about the product he was selling was kind enough to go through all of the electronics. Very knowledgeable sales person would recommend them to anyone.
ASHVILLE, OH
George B|2026 GMC Sierra 1500
Confirmed Sales Customer
9/18/2025
Excellent experience, all interactions were very positive and great buying experience
ASHVILLE, OH
Lori R|2019 Chevrolet Cruze
Confirmed Service Customer
9/19/2025
Everything goes well and on time.
CIRCLEVILLE, OH
Tisha C|2022 Buick Enclave
Confirmed Service Customer
9/21/2025
Easy scheduling, easy drop off and pick up and all the guys were very kind and informative! Thanks for the experience!
CIRCLEVILLE, OH
Adam L|2020 Chevrolet Malibu
Confirmed Service Customer
9/22/2025
is good
MINFORD, OH
Paul L|2023 Chevrolet Equinox
Confirmed Service Customer
9/22/2025
always a quick and painless experiences, friendly staff
LAURELVILLE, OH
Eric P|2010 Chevrolet Silverado
Confirmed Service Customer
9/23/2025
Charge the air conditioning which already doesn’t work 1 week later. Explained it was bone dry and no reason why. Have to take it back again
KINGSTON, OH
Charles K|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/25/2025
Good people very helpful and friendly.
GROVE CITY, OH
Jerry C|2025 Chevrolet Corvette
Confirmed Service Customer
9/26/2025
Paul needs a raise
MILLERSPORT, OH
Donald C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/27/2025
I dealt with Paul on my vehicle repair and service. There was a minor issue with the extended warranty repair, Paul kept me informed on what was going on and I feel went above and beyond to make sure I was taken care of. I’m very satisfied with the service I was given on this visit. I have dealt with this dealership for several years now and I can’t remember last time I had a service that I wasn’t pleased with. When there has been little issues in the past I feel that the guys on service always made sure it was taken care of and that I was happy.
STOUTSVILLE, OH
Julie M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/29/2025
Easy scheduling, fast friendly service
LOCKBOURNE, OH
Bethany P|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/8/2025
I always have the smoothest, stress free and amazing experience buying from Jodi and Benny! The best team out there, thank you again for getting me exactly what I want!!
POWELL, OH
Kimberly C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/23/2025
This is my 3rd new car with Coughlins and Randy!! Randy makes the new car buying experience really easy and wonderful!! Thank you
ASHVILLE, OH
Paul M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
9/27/2025
I like dealing with the GMC service department. They have always done a good job what ever service I've done. One time I complained about oil on the engine after an oil change. It's never happened again. I think they do a good job & we continue to have are vehicles there.
CIRCLEVILLE, OH
Robert M|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/29/2025
Professional and courteous
COMMERCIAL POINT, OH
Justin T|2025 Chevrolet Tahoe
Confirmed Service Customer
9/29/2025
The actual service on the vehicle was fine, but I had an 11am appointment and the vehicle wasn't taken back until around 11:50, and was complete until 1:00. This is completely unacceptable and only caused by Coughlin overbooking themselves instead of spacing the appointments out. I normally have good experience with your service department, but this is the second time I've had this happen. It happened a few months ago when I brought my F450 in for service at the Ford store.
MOUNT STERLING, OH
Toye C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/7/2025
Very friendly and. Informative.
CIRCLEVILLE, OH
Bert C|2024 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Paul and service was excellent
LONDON, OH
Michael R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Was in for an oil change and the technician spilled oil on the exhaust manifold. When I was driving down the road, I notice a burnt oil smell in the cab and then smoking coming out of the hood. Needed to return to have it cleaned up.
CIRCLEVILLE, OH
Donald M|2023 Chevrolet Traverse
Confirmed Service Customer
10/11/2025
Staff nice and professional. Service was great and prompt. Very pleased.
CANAL WINCHESTER, OH
Bret S|2024 GMC Yukon
Confirmed Service Customer
10/13/2025
Timely
COLUMBUS, OH
William M|2026 Buick Enclave
Confirmed Sales Customer
10/14/2025
All went smoothly. Feel I was treated fairly and not pressured.
ROCKBRIDGE, OH
John G|2026 GMC Yukon
Confirmed Sales Customer
10/14/2025
Complete customer satisfaction!
LONDON, OH
Glenn W|2024 Chevrolet Blazer
Confirmed Service Customer
10/15/2025
Timely, accurate quotes, friendly service people!
GROVE CITY, OH
Kimberly W|2023 Buick Encore GX
Confirmed Service Customer
10/16/2025
EASY APT SET - SERVICE BEGAN RIGHT ON TIME-SERVICE DONE RIGHT AND IN A VERY GOOD TIMELY MANNER. SUPER HAPPY.
GROVEPORT, OH
Robert M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/8/2025
Rob was very helpful and keep me informed of the progress of my service call.
JACKSON, OH
Charles C|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/8/2025
Great service!
AMANDA, OH
Michael E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Easy to get an appointment on the day that worked for me and was in and out quickly
KINGSTON, OH
Sue M|2024 Chevrolet Blazer
Confirmed Service Customer
10/8/2025
The staff is always professional and friendly. My car is always serviced thoroughly and carefully.
LONDON, OH
Jani S|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/13/2025
Quick and easy.
GROVE CITY, OH
Douglas H|2024 GMC Canyon
Confirmed Service Customer
10/17/2025
Service went well. My concern is the dealership advertises rentals and shuttle service is available, but when I ask to utilize these services I am told they are unavailable. I live 25 miles away so it is 100 miles of driving for me and my wife to drop off the vehicle. I like this dealership and service, but it will be difficult to continue to use them without a loaner or a rental car.
COLUMBUS, OH
Dennis B|2022 Chevrolet Colorado
Confirmed Service Customer
10/20/2025
Wonderful customer service. Work completed in a timely manner @ a fair price.
ASHVILLE, OH
Ronnie R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/20/2025
Got me right in , no wait . The service desk and tech that worked on my truck was very sufficient and explained everything to me after my service
LANCASTER, OH
Kevin C|2017 Buick Enclave
Confirmed Service Customer
10/21/2025
service agent was excellent. Work on my car was completed earlier than allotted time.
CIRCLEVILLE, OH
Robert D|2024 Buick Envista
Confirmed Service Customer
10/21/2025
Service department always gets us in right away. We’ve had no issues with our new Buick envista and take it in for regular maintenance and oil changes. So far we have been very happy with the service. Thank you!
CHILLICOTHE, OH
Perry T|2019 GMC Terrain
Confirmed Service Customer
10/21/2025
You guys do god work
FRANKFORT, OH
Michael E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
On time every time!
CANAL WINCHESTER, OH
Nathan H|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Kevin was awesome and so helpful! They worked out my financing and deal on the vehicle as quickly as they could considering computer issues.
CIRCLEVILLE, OH
Paul W|2004 Chevrolet Malibu Maxx
Confirmed Service Customer
10/20/2025
Chevrolet series checked a passenger tire on our Chevy malibu and found no leaks, there was no charge
CIRCLEVILLE, OH
Mary H|2020 GMC Terrain
Confirmed Service Customer
10/23/2025
They checked the areas I was concerned with.
LANCASTER, OH
David B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
The folks in Chevy Service take great care of my Chevy Silverado. I recommend Coughlins to everyone.
WILLIAMSPORT, OH
Rebecca H|2024 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Scheduled oil change. Nice greeting, very nice waiting lounge. Kept me informed of the progress. Completed on time.
CIRCLEVILLE, OH
Walter W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
It should not take 1.5 hours for an oil change when I had an appointment
ASHVILLE, OH
Traci D|2023 GMC Sierra 1500
Confirmed Service Customer
11/3/2025
They do a great job every time. They keep me informed of everything that is going on. Because I like to wander around the dealership and look at other vehicles while I wait.
CIRCLEVILLE, OH
Deborah S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
everyone goes above and beyond, from the greeting at the door to being handed the new keys. Ms. Heyder is the absolute best, knowledgeable, caring, she makes you feel like she works for you. Highly recommended!!!
ORIENT, OH
Franklin H|2022 GMC Canyon
Confirmed Service Customer
11/6/2025
Great service and very prompt.
CIRCLEVILLE, OH
Michael F|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/7/2025
The gentleman out front do an excellent job. Always helpful and the service is great.
OAK HILL, OH
John T|2025 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Great people
FRANKFORT, OH
Charles S|2015 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Great service as always
CIRCLEVILLE, OH
Millard G|2018 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Always great service!!
CIRCLEVILLE, OH
Daniel G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/14/2025
Very friendly, did what I needed done.
AMANDA, OH
Karen W|2024 Buick Encore GX
Confirmed Service Customer
11/14/2025
I had a scheduled appointment at 1PM on Wed, Nov 12, 2025 for an oil change and tire rotation. When I pulled in it was obvious they were quite busy. They had me in and out in less than one hour! Now that's service!!
GROVE CITY, OH
Susan S|2026 GMC Yukon XL
Confirmed Sales Customer
10/24/2025
I have always been treated fairly by the Coughlin Dealership. We have purchased many vehicles from them.
GROVE CITY, OH
Brian S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/25/2025
Had a special order truck and they were very helpful and professional on helping me thru the whole progress. They kept me informed thru the whole process from start until it showed up at the dealership
LOGAN, OH
David B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/1/2025
The Service Department always takes great care of me and my vehicles. Thanks to Rob Huffman and all the folks in Chevy Service.
WILLIAMSPORT, OH
Larry R|2014 Buick LaCrosse
Confirmed Service Customer
11/3/2025
Got in and out timely.
ASHVILLE, OH
Darryl H|2024 GMC Sierra 1500
Confirmed Service Customer
11/5/2025
I was able to get in and out of my appointment in a timely manner. I was able to use GM points to pay for the appointment.
WEST JEFFERSON, OH
Scot B|2022 GMC Terrain
Confirmed Service Customer
11/7/2025
Fast service and friendly people
CIRCLEVILLE, OH
Kevin C|2017 Buick Enclave
Confirmed Service Customer
11/13/2025
Stopped by unannounced and requested help with the tire monitor system. Robert Huffman had the problem diagnosed within 10 minutes and recommended a course of action,. Cost me $594.00 but the problem was fixed 45 minutes later. Great service.
CIRCLEVILLE, OH
Laura L|2023 Chevrolet Traverse
Confirmed Service Customer
11/15/2025
Very helpful staff. Had them look at a small dent and give me an estimate on that.
CHILLICOTHE, OH
Robert K|2024 Chevrolet Trax
Confirmed Service Customer
11/17/2025
Got me in and done with professional job
CIRCLEVILLE, OH
Michael J|2026 Chevrolet Equinox
Confirmed Sales Customer
11/18/2025
Devon Bell was very knowledgeable and the staff we were involved with was very friendly very likable
JACKSON, OH
Scott B|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Paul does a great job! 100% recommend Paul taking care of customers. Thanks Paul
CHILLICOTHE, OH
Dawn W|2017 GMC Terrain
Confirmed Service Customer
11/19/2025
I can always trust the professionals in Coughlins service department to take excellent care in providing the service I need. Paul is personable and professional. I trust him completely to explain any issue that may arise.
CIRCLEVILLE, OH
Lynda F|2022 Buick Encore GX
Confirmed Service Customer
11/21/2025
Rob, one of the service managers, kept me well informed during the whole process of getting parts and scheduling.
CIRCLEVILLE, OH
Barbara M|2023 Buick Encore GX
Confirmed Service Customer
11/21/2025
Always good when Paul is involved
CIRCLEVILLE, OH
Gloria C|2021 Buick Encore
Confirmed Service Customer
11/21/2025
Found problem fast
CIRCLEVILLE, OH
Robyn C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/22/2025
I had an appointment at 11:30 and didn’t get out of dealership until 2:30 not blaming service advisor Paul Lynch he’s great but 3 hours for an oil change and tire rotation is unacceptable not enough techs or service people obviously need to do better😫
MT STERLING, OH
Shawn D|2024 GMC HUMMER EV SUV
Confirmed Service Customer
11/25/2025
Love the friendly staff always willing to answer your questions and walk you through the repairs that they’re doing.
ORIENT, OH
Robert P|2023 Chevrolet Bolt EUV
Confirmed Service Customer
12/4/2025
My chevy bolt I recently perchance has lost over 60 miles of range from 247 to 179 right after I purchased it. Dealer said update would fix the problem. After updates nothing changed. I wouldn't have bought a car with under 200 miles of range.
WAVERLY, OH
Jessie J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
Great group of guys
JACKSON, OH
Trent B|2000 Chevrolet Silverado 1500
Confirmed Service Customer
12/7/2025
The technician Charlie Hanley and advisor Bill Smith kept me informed throughout the process and completed the repairs properly.
CIRCLEVILLE, OH
Kristy A|2024 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Great as always.
WEST JEFFERSON, OH
Kim A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/10/2025
We hope that you never let Jodie Bell go. We would hate to start shopping closer to home. This is our seventh vehicle working with Jodie, and we couldn't be happier!
OSTRANDER, OH
Merrisa B|2021 Chevrolet Tahoe
Confirmed Service Customer
12/13/2025
Car was done sooner than promised.
ORIENT, OH
Howard L|2024 GMC Sierra 1500
Confirmed Service Customer
12/15/2025
It was good and pretty quick
CANAL WINCHESTER, OH
Rebecca B|2023 GMC Acadia
Confirmed Service Customer
12/15/2025
Staff is always friendly and helpful.
FRANKFORT, OH
Brett H|2026 GMC Terrain
Confirmed Sales Customer
12/18/2025
As always, Kevin and the rest of the team made the purchasing/leasing experience quick and enjoyable. Taking time to make sure we got exactly what we were looking for and were comfortable with our decision, made for a personalized experience.
CIRCLEVILLE, OH
Sue H|2017 Buick Enclave
Confirmed Service Customer
11/18/2025
Excellent Service Friendly ALWAYS OUTSTANDING
CIRCLEVILLE, OH
Cindy E|2017 Buick Encore
Confirmed Service Customer
12/4/2025
I arrived early and my car was taken in right away. Paul kept me updated and service was done quickly.
ASHVILLE, OH
Richard W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/9/2025
easy and worked out great
GROVE CITY, OH
Suzanne R|2023 Chevrolet Tahoe
Confirmed Service Customer
12/11/2025
Everything went smooth as far as the recall on my 2023 Tahoe. However i am not sure i agree that we should be responsible for the 200 to 250 oil changes for the life of the vehicle. This was not our fault and now we have to pay over double for PM's. This was a GM issue and should get penalized for it.
LONDON, OH
Paul L|2023 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
always pleasant, attentive and knowledgeable
LAURELVILLE, OH
Jennie H|2021 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
The service team is always so friendly and helpful. They worked quickly to solve the issue with my vehicle. I highly recommend them.
CHILLICOTHE, OH
Kirk E|2022 Chevrolet Colorado
Confirmed Service Customer
12/13/2025
Oil and filter change along with tire rotation.
KINGSTON, OH
Glenn W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
Organized, makes it easy to schedule & the people are very positive.
GROVE CITY, OH
Jeffrey H|2023 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
Rob was very helpful. Got me in for service quickly and found my battery to be bad. While checking also found my OnStar Module to be bad and had to order that part. Will get me back in when that part arrives. Great customer service.
CIRCLEVILLE, OH
Brooke A|2026 GMC Yukon
Confirmed Sales Customer
12/17/2025
Our experience was awesome! Jodi called and let me know they were getting in a diesel Yukon she thought I was going to love. They went out of there on a cold, rainy night to be available for us to test drive and then have all our paperwork ready to go when we came down the next time to make the purchase. Great customer service and great trade in values on our vehicles!!!
ORIENT, OH
Gary C|2025 GMC Sierra 1500
Confirmed Service Customer
12/18/2025
Always take good care of me.
HILLIARD, OH
Sue M|2024 Chevrolet Blazer
Confirmed Service Customer
12/19/2025
The staff is always pleasant and professional. And my car gets excellent service .
LONDON, OH
Rebecca L|2022 Buick Encore
Confirmed Service Customer
12/20/2025
Easy to schedule appointment. Service department staff was very nice.
CIRCLEVILLE, OH
Michael H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/19/2025
Came in for my first service and was here for 2 1/2 hours. Appointment time was 1230 didn't leave til 300.
LAURELVILLE, OH
Sue H|2017 Buick Enclave
Confirmed Service Customer
12/22/2025
Circleville's Service Dept. is always top notch!
CIRCLEVILLE, OH
Jason B|2020 Chevrolet Traverse
Confirmed Service Customer
12/22/2025
Quick and friendly.
S BLOOMFIELD, OH
Renee D|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/24/2025
It's unbelievable the price of service. There was a $50 price jump on getting ny oil changed. That's awful.
CIRCLEVILLE, OH
Kiera Q|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/5/2026
Very friendly staff and a short wait time
CIRCLEVILLE, OH
Terry C|2023 Buick Encore GX
Confirmed Service Customer
1/7/2026
Fast service
LAURELVILLE, OH
Dane S|2019 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
Always good service
CIRCLEVILLE, OH
Dennis N|2026 Chevrolet Traverse
Confirmed Sales Customer
1/9/2026
Great service
REYNOLDSBURG, OH
Nancy D|2024 Buick Envista
Confirmed Service Customer
1/9/2026
Got my oil change appointment scheduled with ease. Appointment was @ 930 n we had the car back by 1015 on our way home. Was great service.
CIRCLEVILLE, OH
Patrick V|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/14/2026
The waiting room is nice and the service went well.
COLUMBUS, OH
Charles K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
Very good people and very knowledgrable
GROVE CITY, OH
William K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
I purchased my truck from Jay who I found to be knowledgeable, professional and a pleasure to work with.
SUNBURY, OH
Daniel L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
Very professional and nice
CIRCLEVILLE, OH
Kenneth H|2025 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Great service and they keep you up to date
COLUMBUS, OH
Miranda B|2021 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Good
CIRCLEVILLE, OH
Robert M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/20/2026
Rob kept me informed as my repair progressed and was a pleasure to work with.
JACKSON, OH
Cole S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
Devon was great, second time purchase. Glad I upgraded
LEWIS CENTER, OH
Kimberly R|2014 GMC Terrain
Confirmed Service Customer
1/12/2026
I made a same-day appointment that was convenient for me, and was in and out within 45 minutes. I had an oil change and tire rotation that was completely affordable with my coupon. Thank you, Coughlin.
CIRCLEVILLE, OH
Jake M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/12/2026
CC fee is tough. I use your services for a company vehicle and don't have any other option but to use a CC. Getting hit with the additional fee is starting to push me to find other alternatives.
CIRCLEVILLE, OH
Paul M|2018 GMC Terrain
Confirmed Service Customer
1/12/2026
Top notch service!
CIRCLEVILLE, OH
Rebecca D|2020 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
Everyone was very nice. I checked in and my car was serviced and I was out the door.
CIRCLEVILLE, OH
Michael S|2026 GMC Terrain
Confirmed Sales Customer
1/14/2026
Salesman was awesome. Forest Kegley. He made it fun. Knowledgeable. Had vehicle ready...paperwork all ready. Just overall pleasant experience
CIRCLEVILLE, OH
Charles S|2015 Chevrolet Colorado
Confirmed Service Customer
1/14/2026
A bit of waiting on parts but to be expected. A computer module went out and with diagnostic time and parts delivery all went well, then a second problem was diagnosed and parts ordered and repairs timeline was great
CIRCLEVILLE, OH
William C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/18/2026
Good service...
LANCASTER, OH
David C|2016 Chevrolet Malibu
Confirmed Service Customer
1/19/2026
The service rep, Paul, was very personable and pleasant. He seemed genuinely interested in helping me get what I needed for my Malibu. And I especially appreciated the discount coupon I had received from Coughlin that really helped when the price of everything is going up!
CIRCLEVILLE, OH
Jennifer H|2021 GMC Canyon
Confirmed Service Customer
1/22/2026
Rob was incredibly helpful and kind. He assured me that staff would take good care of my vehicle and offered me a rental immediately. He put me in a 26 Buick and it was beautiful. I will never return to Chillicothe as their staff was rude, took advantage of me and offered to “rig” up my car. I will return to circleville time and again. I am very grateful for Rob and Coughlin Circleville.
WAVERLY, OH
Thomas P|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/23/2026
Friendly service
ASHVILLE, OH