Our Reviews

John L D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/12/2025

Robert was my service manager. He did a tremendous job. Great asset to your service department.

JACKSON, OH

Dennis K|2020 GMC Acadia

Confirmed Service Customer

2/12/2025

It went well.

ASHVILLE, OH

Robert M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/18/2025

Rob was a pleasure to work with, he kept me informed of my repair status during the entire process and I will be returning in the future,

JACKSON, OH

Paul B|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/13/2025

Its always straight forward and no run arounds. My wife was waiting on me as I turned my keys in to service and 2 different people offered us a car in case we needed to go some place. That is much appreciated!!

MCDERMOTT, OH

Jerald E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2025

Satisfied

ASHVILLE, OH

Michael R|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/18/2025

Hard to get a call back due to work load,

ASHVILLE, OH

Kevin T|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

2/18/2025

I found my vehicle at one of the other Coughlin lots, my sales person had the truck brought to the dealership I deal with, had it ready to go for a test drive the next day.

LUCASVILLE, OH

Roger S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/24/2025

Extremely good service experience

CIRCLEVILLE, OH

Jani S|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/19/2025

It was quick and everyone was friendly. Waiting area was clean.

GROVE CITY, OH

Cindy E|2017 Buick Encore

Confirmed Service Customer

2/19/2025

Took my car in for an oil change. I was in and out in under an hour. Friendly and professional.

ASHVILLE, OH

Michael D|2016 Chevrolet Suburban

Confirmed Service Customer

2/19/2025

Coughlin Circleville gets FIVE STARS, for every phase of my experiences with them!! I expect to be a customer for life.

COLUMBUS, OH

Lawrence D|2024 GMC Canyon

Confirmed Service Customer

2/20/2025

Friendly, courteous, and prompt service as expected.

ASHVILLE, OH

Roger O|2017 Chevrolet Trax

Confirmed Service Customer

2/25/2025

Top service from beginning to end, great bunch of guys here who actually care.

CIRCLEVILLE, OH

Erica B|2021 GMC 3500HD Sierra

Confirmed Service Customer

2/25/2025

They did not reset my fuel filter life and didn’t change my tire sensors so when I display it now they are off. The front is actually on back and the back is on the front. I am disappointed because every other time I have received great service.

CHILLICOTHE, OH

Donald M|2023 GMC 1500 Sierra

Confirmed Service Customer

2/25/2025

On time friendly people

SUGAR GROVE, OH

Jamie O|2024 GMC Sierra 1500

Confirmed Service Customer

2/26/2025

I just had a typically oil change. The service dept. did everything I expected in a timely manner.

CIRCLEVILLE, OH

Donald M|2023 Chevrolet Traverse

Confirmed Service Customer

2/27/2025

I brought my 23 Traverse in for oil change and tire rotation. They got me in and out in less than an hour. the staff were friendly and professional. Thank you.

CANAL WINCHESTER, OH

Beatrice D|2021 Chevrolet Trailblazer

Confirmed Service Customer

2/28/2025

I was treated very well never had to wait long that ment a lot to me

ASHVILLE, OH

Michael E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/28/2025

All went well

CANAL WINCHESTER, OH

Megan D|2023 Buick Encore GX

Confirmed Service Customer

3/3/2025

Circleville Coughlin is amazing! Staff are very professional! Paul is awesome!

CHILLICOTHE, OH

Timothy M|2025 GMC Sierra 1500

Confirmed Service Customer

3/5/2025

Great service

LANCASTER, OH

Tonya W|2018 Chevrolet Trax

Confirmed Service Customer

3/7/2025

Bob was very nice and listened to my concerns with my car twice in a couple of weeks. Very compassionate.

CIRCLEVILLE, OH

Roger S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/25/2025

Very professional and courteous Highly recommend them for your Service needs

CIRCLEVILLE, OH

Harold G|2021 GMC Acadia

Confirmed Service Customer

2/27/2025

I had what I thought was a dead battery and Service Manager Paul Lynch worked me in quickly and the correct diagnosis was a dead key fob battery. This kind of service is why I go to Coughlin.

CIRCLEVILLE, OH

Ronald L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/27/2025

Did everything as promised

STOUTSVILLE, OH

Rebecca D|2020 Chevrolet Equinox

Confirmed Service Customer

2/27/2025

Was in and out fast. Prices were reasonable. I use them for my services all the time.

CIRCLEVILLE, OH

Brandy D|2024 Chevrolet Traverse

Confirmed Service Customer

3/1/2025

Friendly, listened to my concerns. In and out in a timely manner even when low staffed. Answered all my questions and gave me a card in case I had any questions afterward.

LANCASTER, OH

Kenneth H|2022 GMC 1500 Sierra

Confirmed Service Customer

3/3/2025

They always do a great job

COLUMBUS, OH

Sue M|2024 Chevrolet Blazer

Confirmed Service Customer

3/5/2025

I received prompt and professional service. The staff is pleasant and courteous and answered all my questions.

LONDON, OH

James M|2023 GMC Yukon

Confirmed Service Customer

3/6/2025

Appointment time was met perfectly, and work began immediately. My vehicle was finished before estimated completion. And I was on my way!

ASHVILLE, OH

Kimberly E|2019 Buick Enclave

Confirmed Service Customer

3/12/2025

Professional and helpful to deal with!

CIRCLEVILLE, OH

Lori R|2019 Chevrolet Cruze

Confirmed Service Customer

3/16/2025

I enjoy the service and the customer service. I stay in the lounge area which is very comfortable but not for long because the service is done quickly and completed.

CIRCLEVILLE, OH

Debra L|2022 Buick Encore GX

Confirmed Service Customer

3/17/2025

I had to reschedule, process was easy and accommodating.

WILLIAMSPORT, OH

Angela I|2023 Chevrolet Tahoe

Confirmed Service Customer

3/20/2025

I love the convenience of scheduling online for an appointment slot I need with my schedule. The service is desk is always friendly & courteous.

STOUTSVILLE, OH

Suellen F|2024 Chevrolet Trailblazer

Confirmed Sales Customer

3/21/2025

Barbie is fantastic. Her knowledge is great!! Very happen with my purchase.

CIRCLEVILLE, OH

Mary F|2015 Chevrolet Equinox

Confirmed Service Customer

3/26/2025

Very good experience with my car repair. I have been a customer of coughlin for about 25 years. Great people. All 3 service advisers are great.

CIRCLEVILLE, OH

Michael H|2024 Chevrolet Traverse Limited

Confirmed Service Customer

3/7/2025

Service is always prompt and completed on time

CIRCLEVILLE, OH

Donald M|2009 Chevrolet Impala

Confirmed Service Customer

3/10/2025

Get me in Fast and out Fast, staff is very friendly and helpful

CIRCLEVILLE, OH

Jamie O|2024 GMC Sierra 1500

Confirmed Service Customer

3/13/2025

Bill was very helpful & took care of me 100%

CIRCLEVILLE, OH

Dennis K|2020 GMC Acadia

Confirmed Service Customer

3/25/2025

They serviced my Acadia very quickly and efficiently. In and out in less then 30 minutes, including a tire rotation.

ASHVILLE, OH

Cindy S|2025 Chevrolet Equinox

Confirmed Sales Customer

3/25/2025

Jody Bell and Ben Stroup

MT STERLING, OH

Robert M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/7/2025

Rob was very professional and helpful during my visit.

JACKSON, OH

Megan D|2023 Buick Encore GX

Confirmed Service Customer

4/7/2025

Professionalism is always the best part of this location!

CHILLICOTHE, OH

Dallas R|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

4/11/2025

I liked the straight forward approach with my agent There was no back and forth with the sales manager which I hate I only dealt with my sales person I was very pleased!

ASHVILLE, OH

Lewis S|2014 GMC Terrain

Confirmed Service Customer

4/12/2025

Great service! Paul Lynch is a great employee in the service department.

CIRCLEVILLE, OH

Denise C|2019 GMC Acadia

Confirmed Service Customer

4/16/2025

I will recommend to anyone! The staff have always been professional and they do a great job!

CHILLICOTHE, OH

Ricky J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/17/2025

I worked with Bill and he got my vehicle in on time and he explained everything that was going on.

WILLIAMSPORT, OH

Scott B|2024 GMC Sierra 1500

Confirmed Service Customer

4/18/2025

Paul and team always takes care of my vehicles. Easy in and easy out. Paul is an asset to the team. Thanks Paul

CHILLICOTHE, OH

David S|2023 GMC Terrain

Confirmed Service Customer

4/18/2025

Great as usual.

HILLIARD, OH

Brian Q|2016 Chevrolet 3500HD Silverado

Confirmed Service Customer

4/19/2025

Always get me in and out.

CANAL WINCHESTER, OH

David C|2012 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Excellent customer service and professional experience! Keep up the great work!

CIRCLEVILLE, OH

Suzan F|2024 Chevrolet Trax

Confirmed Service Customer

4/9/2025

It was great as always

GROVEPORT, OH

Deakin K|2014 GMC 1500 Sierra

Confirmed Service Customer

4/11/2025

Went in for my radiator fans running on high I brought it in after work so they weren’t able to do anything that day I left the car and Bill told me he’d call me with news turns out I had a leak in my radiator they replaced the radiator and a couple other miscellaneous items my truck runs great now and will definitely be back for future repairs and services

CIRCLEVILLE, OH

Sonia T|2025 Chevrolet Equinox

Confirmed Sales Customer

4/18/2025

I told Brendon up front that I did not want to spend hours at the dealership. He came through and even though I was there a couple of hours, I was always doing something and not just sitting and waiting. Thanks!

NEW HOLLAND, OH

Andrew G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/18/2025

It is always a pleasure to work with our sales lady Barbie and the rest of the staff

CHILLICOTHE, OH

Travis C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/18/2025

Very friendly and great experience

CIRCLEVILLE, OH

Lorraine R|2025 Buick Encore GX

Confirmed Sales Customer

4/21/2025

Brent was awesome!

CIRCLEVILLE, OH

Robyn C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2025

Great customer service in a timely manner

MT STERLING, OH

Michael M|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

4/23/2025

Always a pleasure doing business with Theresa Heyder and the Coughlin family.

ORIENT, OH

Jennie H|2021 Chevrolet Traverse

Confirmed Service Customer

4/25/2025

I was scheduled for a routine oil change for my vehicle. I decided to wait while they did my service. They were very quick and efficient. I was met with very friendly staff, and they were kind and courteous.

CHILLICOTHE, OH

Danny C|2024 GMC Sierra 1500

Confirmed Service Customer

4/25/2025

The service was excellent the staff was very friendly and the wait time was minimal. Very nice waiting area. Was very pleased with the experience.

CHILLICOTHE, OH

Gary C|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

4/26/2025

It was a dumb mistake on my part. They fixed it no charge. Great job. Thanks.

HILLIARD, OH

Mark P|2015 Chevrolet Corvette

Confirmed Service Customer

4/22/2025

Prompt service

AMANDA, OH

Brian C|2025 Chevrolet Blazer

Confirmed Sales Customer

4/22/2025

Randy and team make the buying process pain free and easy !

HOWARD, OH

Garret S|2017 Buick LaCrosse

Confirmed Service Customer

4/24/2025

We are very happy with the service we get for our cars at Coughlin Circleville. We love the kind and helpful service of all the employees. That is why we drive from Columbus to Circleville for service and keep going bac.k. Thanks Coughlin

COLUMBUS, OH

Jerry K|2013 Chevrolet Traverse

Confirmed Service Customer

4/24/2025

Fast friendly and easy

GROVEPORT, OH

Rebecca H|2024 Chevrolet Traverse

Confirmed Service Customer

4/24/2025

Quick, thorough, friendly service!

CIRCLEVILLE, OH

Michele L|2024 Chevrolet Trax

Confirmed Service Customer

4/25/2025

Once I dropped my car off it was done in no time. Excellent experience

CIRCLEVILLE, OH

Jennifer B|2022 Chevrolet Malibu

Confirmed Service Customer

4/29/2025

We love Paul.

ASHVILLE, OH

William E|2025 Chevrolet Trax

Confirmed Sales Customer

4/29/2025

Barbie was an absolute blessing and amazing person!

AMANDA, OH

Robert J|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/29/2025

Great Service

ASHVILLE, OH

M C|2020 Chevrolet Trax

Confirmed Service Customer

5/9/2025

Very fast and at a good price

CIRCLEVILLE, OH

Patricia V|2023 GMC Acadia

Confirmed Service Customer

5/9/2025

Fast, complete and good price.

GROVE CITY, OH

Daniel S|2025 GMC 2500HD Sierra

Confirmed Sales Customer

5/13/2025

Very smooth!

NORTH TONAWANDA, NY

Randy L|2020 GMC 3500HD Sierra

Confirmed Service Customer

5/20/2025

Service guys are great

ASHVILLE, OH

Jeffrey H|2013 Chevrolet Camaro

Confirmed Service Customer

5/21/2025

Dry professional and helpful

CIRCLEVILLE, OH

Cindy K|2025 Buick Enclave

Confirmed Service Customer

5/21/2025

Service received on time with appointment and completed in a timely fashion

CIRCLEVILLE, OH

Traci D|2023 GMC SIERRA 1500

Confirmed Service Customer

5/12/2025

came in for an oil change, and also asked about 1 of the letters coming off the back of my tailgate. They completed my oil change and stated since it was still under warranty, they had a new set of letters on the way and would install them when they arrived. Very easy to work with. Have been coming here for over 12 years

CIRCLEVILLE, OH

Kenneth H|2025 GMC Sierra 1500

Confirmed Sales Customer

5/15/2025

The reason I come back is Jay Conforti is my salesman and you have a great service department

COLUMBUS, OH

Jessie J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/16/2025

Quick and staff treat you respectfully

JACKSON, OH

Timothy L|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

5/18/2025

Very pleasant to work with

CRYSTAL RIVER, FL

Beverly L|2024 Buick Enclave

Confirmed Service Customer

5/18/2025

Friendly

CIRCLEVILLE, OH

Ray N|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/22/2025

Dropped off on Thursday evening. No envelopes at drop.off but keys had a prior service tags with name. Had called to schedule and explained what needed checked. Tried Friday and Saturday to call but only got "leave a message". I did no one responded. Finally reached someone late Saturday to be told they had done nothing because they didn't know who had left the truck. Couldn't read the name on the service tag???? Finally got truck back Tuesday evening. It is a busy time on TBE farm and the delay in getting service was unacceptable!

ASHVILLE, OH

David B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

I took my 2015 Chevy Silverado to Coughlins because the battery kept dying on me. This indicated a draw on the battery from somewhere. Rob Huffman and the Service Techs worked on this problem and they persevered and solved the problem and got me back on the road. Fantastic job to everyone in the Service Department. Thanks for the fantastic job. I recommend Coughlins Chevy Service to anyone I know who needs their vehicle repaired or maintained. Thanks again.

WILLIAMSPORT, OH

Tobianne S|2019 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

They seemed quick. I hope it was done well. I didn’t get my car washed like I thought they would.

CIRCLEVILLE, OH

Dawn W|2017 GMC Terrain

Confirmed Service Customer

6/13/2025

I always feel valued as a customer and welcomed. Everyone is professional and they make me feel at ease. My questions are always addressed. I feel that I can trust the service department to take care of my vehicle as if it were their own. Paul is always friendly and gives me full explanations regarding the service provided. I'm thankful they are there to take care of my needs.

CIRCLEVILLE, OH

Margaret P|2026 Chevrolet Equinox

Confirmed Sales Customer

6/14/2025

Teresa worked hard to get the exact car we wanted.

CIRCLEVILLE, OH

Clara G|2024 Chevrolet Malibu

Confirmed Service Customer

5/22/2025

Fast in and out

CIRCLEVILLE, OH

Paul L|2023 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

always pleasant and friendly

LAURELVILLE, OH

Sue M|2024 Chevrolet Blazer

Confirmed Service Customer

5/23/2025

The staff at Circleville Coughlin are outstanding. They are courteous, professional and get the job completed in good time!

LONDON, OH

Julie H|2021 Chevrolet Equinox

Confirmed Service Customer

5/26/2025

It was great experience

COLUMBUS, OH

Gail B|2025 Buick Enclave

Confirmed Service Customer

6/9/2025

The experience was good. They kept me informed. I am disappointed that I have a new Buick Enclave that has 2,600 miles on it, approximately 30 days old, and all the cameras failed on it.

JACKSON, OH

Debbie A|2024 GMC Terrain

Confirmed Service Customer

6/9/2025

Circleville location has great customer service, easy scheduling, and friendly people. Thanks for the great experience.

LAURELVILLE, OH

Amber M|2025 Chevrolet Colorado

Confirmed Sales Customer

6/11/2025

Teresa is wonderful.I always use her as my car salesman.She always gets the job done makes me happy and gets me what I need. She always goes above and beyond.

CIRCLEVILLE, OH

Jamie O|2024 GMC Sierra 1500

Confirmed Service Customer

6/11/2025

Great service & service was very quick

CIRCLEVILLE, OH

Terry C|2023 Buick Encore GX

Confirmed Service Customer

6/12/2025

Got the job done

LAURELVILLE, OH

Gretchen D|2017 Chevrolet Cruze

Confirmed Service Customer

6/12/2025

Everything was done efficiently and quickly. I appreciate not having long waits..

GALLOWAY, OH

Gregory B|2023 GMC Terrain

Confirmed Service Customer

6/18/2025

Very good. Service was completed quickly.

CIRCLEVILLE, OH

Kirk E|2022 Chevrolet Colorado

Confirmed Service Customer

6/19/2025

Oil change and rotate tires

KINGSTON, OH

Christy W|2008 GMC Envoy

Confirmed Service Customer

6/19/2025

I always bring my car for service to Coughlins in Circleville. I can count on the staff to take care of my vehicle and keep me safe on the roads.

CIRCLEVILLE, OH

Julie M|2025 GMC Sierra 2500 HD

Confirmed Service Customer

6/24/2025

Paul is easy to schedule with fast friendly service

LOCKBOURNE, OH

Ashley B|2025 GMC Sierra 1500

Confirmed Sales Customer

6/25/2025

The whole team was very kind and helpful.

NEW ALBANY, OH

Matthew C|2008 Chevrolet Corvette

Confirmed Service Customer

6/16/2025

Rob has always taken care of me and most import my Vette. Even know we didn't find the problem of where the noise was coming from, he made sure it was nothing he could physically see on the Vette. Overall outstanding service!

CIRCLEVILLE, OH

Cindy E|2017 Buick Encore

Confirmed Service Customer

6/18/2025

Bill was very nice and helpful. My car was fixed the same day. Very happy with the Service Department.

ASHVILLE, OH

William S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/20/2025

They were very friendly, communication was great, got the problem diagnosed and fixed it.

KINGSTON, OH

Michael E|2023 Buick Enclave

Confirmed Service Customer

6/20/2025

On time every time!

CANAL WINCHESTER, OH

Darryl H|2024 GMC Sierra 1500

Confirmed Service Customer

6/20/2025

Very professional got me in and out in a timely manner.

WEST JEFFERSON, OH

Gary C|2025 GMC 1500 Sierra

Confirmed Service Customer

6/22/2025

Paul in service did an excellent job of getting a big mistake on my part corrected. I do appreciate his efforts.

HILLIARD, OH

Ruciana F|2025 GMC Acadia

Confirmed Sales Customer

7/1/2025

Theresa is always very helpful and tries to meet every request we have.

COLUMBUS, OH

Amanda P|2014 Chevrolet Camaro

Confirmed Service Customer

7/3/2025

Great communication great work and service!

CHILLICOTHE, OH

Brandon W|2022 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

Everything went smooth

CIRCLEVILLE, OH

Kristin A|2017 GMC Acadia Limited

Confirmed Service Customer

7/4/2025

I was in for an oil change last week which went great as always. The very next day my car broke down and I had it towed to COUGHLIN. My power steering seals busted. I always fear going to the dealer for work because prices but COUGHLIN treated me right! Walked out with a repair I felt good about paying the price for. Thanks Paul!

ASHVILLE, OH

Jeffrey J|2026 Chevrolet Equinox

Confirmed Sales Customer

7/4/2025

As usual from her…..great customer service and assistance from Theresa Hyder!!

DUBLIN, OH

Harold G|2021 GMC Acadia

Confirmed Service Customer

7/8/2025

As always the Service Advisor Paul Lynch took care of scheduling and completing the work needed to my satisfaction.

CIRCLEVILLE, OH

Ronald R|2024 GMC Sierra 1500

Confirmed Service Customer

7/8/2025

Very nice and had me in and out quickly.

WEST JEFFERSON, OH

George M|2023 GMC Acadia

Confirmed Service Customer

6/25/2025

Very efficient, no complaints whatsoever

CIRCLEVILLE, OH

Michelle B|2022 GMC Terrain

Confirmed Service Customer

6/27/2025

Extremely nice and very helpful

MOUNT STERLING, OH

Ruth A|2017 Chevrolet Cruze

Confirmed Service Customer

6/27/2025

I bought my car here, it was used. I continue to bring it back for service because I trust the people working here. They are always polite and efficient. If my car needs more work than the initial oil change, they advise me right away, giving me an option of waiting or being taken home by their shuttle.

CIRCLEVILLE, OH

Scott M|2025 GMC 2500HD Sierra

Confirmed Sales Customer

6/28/2025

good experiance

MT STERLING, OH

Shawn H|2023 Chevrolet Traverse

Confirmed Service Customer

6/30/2025

Easy check in and car was completed in a timely fashion.

LOCKBOURNE, OH

Kelly D|2025 Chevrolet Trax

Confirmed Sales Customer

7/1/2025

The majority of paper work was finished when I got there. Everyone was friendly. I love working with Theresa every time

HUBER HEIGHTS, OH

Scot B|2022 GMC Terrain

Confirmed Service Customer

7/5/2025

In and out as promised

CIRCLEVILLE, OH

Sue D|2020 Chevrolet Trax

Confirmed Service Customer

7/5/2025

This car has only been to the dealership for service. They schedule quickly and will service your car while you wait in a comfortable lounge

MOUNT STERLING, OH

Kelly P|2015 Chevrolet Spark

Confirmed Service Customer

7/10/2025

Experience was fine but couldn’t afford 5300 for repairs

CIRCLEVILLE, OH

Glenn W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2025

Friendly reminders, service reps were very good, in/out is a very reasonable time.

GROVE CITY, OH

Issac S|2019 GMC 1500 Sierra

Confirmed Service Customer

7/14/2025

Efficient and professional

ORIENT, OH

Richard T|2024 Buick Envision

Confirmed Sales Customer

7/21/2025

After a failed attempt from an online agent and a salesman who helped me test drive a car on a Sunday with no follow up. A friend recommended us to go see Barbie. She was fantastic and easy to work with.

CIRCLEVILLE, OH

Michael D|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/23/2025

Bill is always great

GROVE CITY, OH

Asa H|2025 GMC Sierra 1500

Confirmed Sales Customer

7/23/2025

The salesman Brendon was very nice and tried his best to be helpful. The First Lady that we talked to about financing was extremely rude. I have a 830 credit score and putting down 25,000 cash I asked her to shop around to find me the best rate and she got very defensive about it and pushed really hard for me to go with fifth third banking after I ask her multiple times to shop my credit she agreed and then sent over another woman “Jodi Bell ” and she was the rudest person I have ever dealt with in my life. If I hadn’t ordered this truck 5 months prior and had been waiting on it I would have walked out but I stayed hooked and bought the truck. I will never return there ever and will most definitely tell anyone that will listen about my experience and highly Recommend no one ever go to the Circleville dealership ever

CIRCLEVILLE, OH

James W|2024 GMC Sierra 1500

Confirmed Service Customer

7/8/2025

Very good and fast

LANCASTER, OH

Jeffrey S|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/8/2025

friendly staff, quick and easy to deal with.

S BLOOMFIELD, OH

Maxine V|2011 Chevrolet Malibu

Confirmed Service Customer

7/9/2025

I was.very pleased with their quick service I didn’t have a long wait period and the agent was very courteous. I would highly recommend them

LAURELVILLE, OH

Robert S|2018 GMC Yukon

Confirmed Service Customer

7/9/2025

Bill in the service department is always helpful.

AMANDA, OH

Herbert B|2025 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

They were awesome offered a car if I wanted to go somewhere until they were done

LONDON, OH

Jennifer B|2022 Chevrolet Malibu

Confirmed Service Customer

7/11/2025

We have always had good service.

ASHVILLE, OH

Trustee Of The Frary T|2016 GMC 1500 Sierra

Confirmed Service Customer

7/11/2025

Friendly quick service.

FRANKFORT, OH

Jonathan P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/11/2025

Friendly and quick for 15,000 mile checkup. Comfortable waiting area

CHILLICOTHE, OH

Michael R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/12/2025

Good Service Experience

CIRCLEVILLE, OH

Gary C|2008 Chevrolet Trailblazer

Confirmed Service Customer

7/12/2025

Very good. Fixed the problem and got me out quickly, in less time then I anticipated.

HILLIARD, OH

Rebecca L|2022 Buick Encore

Confirmed Service Customer

7/14/2025

got an appointment quickly. Service took about an hour. Gentleman at check in desk was friendly and professional.

CIRCLEVILLE, OH

Scott B|2024 GMC Sierra 1500

Confirmed Service Customer

7/16/2025

Paul always takes care of me and does a great job

CHILLICOTHE, OH

Mark F|2019 Chevrolet Traverse

Confirmed Service Customer

7/21/2025

We love bringing our cars to get serviced at this dealership

GROVEPORT, OH

Fred G|2022 Buick Enclave

Confirmed Service Customer

7/21/2025

Bill was great treats every body like family an that's what makes a great dealer ship

GALLOWAY, OH

Robert M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

7/29/2025

It shouldn't take 90 mins. for an oil change when the service has been previously scheduled.

JACKSON, OH

Sue M|2024 Chevrolet Blazer

Confirmed Service Customer

7/24/2025

The amount of time it took for my car to be serviced was longer than usual. But the Service staff checked in with me and were very professional,explaining the longer time. I am always treated with great respect.

LONDON, OH

Troy J|2019 GMC 1500 Sierra

Confirmed Service Customer

7/25/2025

Courteous staff, got in and out in a timely manner.

ASHVILLE, OH

Kayla B|2026 GMC Terrain

Confirmed Sales Customer

8/4/2025

Jodie was amazing and I had a great car buying experience

KINGSTON, OH

David C|2012 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Excellent customer service! Keep up the good work!

CIRCLEVILLE, OH

Mary B|2024 GMC Sierra 1500

Confirmed Sales Customer

8/13/2025

Thank you for your email. My experience with Joe Falon was excellent. He is a great guy, who was recommended by a friend who also purchased a car from him. However, the actual financing/purchase of the truck was far less than optimal unfortunately. The truck I wanted was at the Circleville dealership and was brought to Pataskala. I arrived at the dealership shortly after 1:30 PM and began my test drive about 1:50 and did not leave the dealership till nearly 7:00. For over 3 hours I sat waiting for the Circleville Dealership to complete the paperwork for the loan. This is with Joe making multiple calls and the Pataskala Manager having to call their manager to find out why this was taking so long and to light a fire under someone. I never spoke to one person during the financing process to help me understand the actual purchase price or any of the paper work I signed. It was to go through GM Financial and ended up with a credit union. Had I known, I could have gone with Wright Patt Credit Union where I am a member and have financed a vehicle prior. I had to produce proof that I was a current GM owner for several rebates that I don't even know if they were applied since it wasn't done through GM Financial :(. I was also told the vehicle came with the full bumper to bumper warranty, and there is absolutely ZERO information in the documents I signed that shows I have any warranty at all. There is also a pretty good sized dent in the drivers side door that was not disclosed that I found this morning. Personally, I would NOT purchase a vehicle from the Circleville dealership if this is common practice. As a customer, I believe that financing should be permitted at any of your dealerships regardless of where the vehicle comes from...you are all one company. Also, the gentleman I spoke with regarding purchasing a service contract, was more than a little irritated when I declined and had a not so nice comeback when I declined. Many thanks to Joe, but the rest was quite disappointing.

BALTIMORE, OH

Judith M|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

Everyone was very helpful and very friendly. Really made us feel welcomed and everything was completed smoothly. Thank You.

REYNOLDSBURG, OH

Nicholas B|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/13/2025

Quick and easy to

WAVERLY, OH

William H|2012 Buick Enclave

Confirmed Service Customer

7/30/2025

During the July 2025 heatwave, after an on-the-road alternator failure (at 164,000 mi.) on my Buick Enclave and a tow truck ride, the alternator and serpentine belt were replaced at another repair shop. It took them 2 days to get a diagnosis and parts and another day to complete the repair. When I picked up the car, the AC was blowing HOT air from all vents no matter where the controls were set. I asked the shop manager about it and was told it was a separate repair. If I wanted it fixed, I would get another diagnosis and estimate and so on... Well. I drove my Buick home, windows down, and scheduled an appointment with Caughlin GM in Circleville, OH. They had always done good work for me in the past. On a Saturday, they scheduled me for a Monday morning appointment. Within an hour they had a diagnosis and estimate on repairs to correct the problem. They corrected a problem with a plug that was disconnected and got AC working for all but drivers side vents. We closed those and I drove the car home. They had to order a part. I brought the car back to Caughlin the next morning and the part to repair the AC was installed in less than 2 hours. I am back to normal driving again in my car. They understood that I had no other means of transportation and respected the value of my time while they worked to minimize the time I would be stuck in the repair shop waiting. I really appreciate that. I plan to schedule my front disk brakes and rotor repair in the next week at Coughlin GM. I pay a little more for some repairs. But, I think it is worth it because they have earned my trust and confidence in their service commitment to their customers. Thanks Coughlin GM, Circleville, OH team!

ASHVILLE, OH

Gary C|2025 GMC Sierra 1500

Confirmed Service Customer

8/1/2025

Always treated well. They get me in and out quickly with work being done correctly the first time.

HILLIARD, OH

Patricia V|2025 GMC Sierra 1500

Confirmed Sales Customer

8/1/2025

Theresa Heyder always makes purchasing a vehicle quick and easy. She is very thorough and knowledgable of the GM lineup of cars and trucks.

GROVE CITY, OH

Bert C|2024 GMC Sierra 1500

Confirmed Service Customer

8/2/2025

Great

LONDON, OH

Lori S|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

8/4/2025

They were able to schedule service when I needed it and got me in on time.

COLUMBUS, OH

L M|2018 GMC Terrain

Confirmed Service Customer

8/4/2025

I didn't get his name, but my receipt says Bill Smith, he was at the desk (behind the wall) in the service area. He was GREAT! He was the first person to check me in after standing there for a minute or two. The other two service guys, one was with a customer, the other was doing something at the printer and never even turned around. Bill got me in and out and HE was so NICE!

GROVE CITY, OH

Catherine T|2023 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Very prompt in putting on new ire and doing the service maintenance.

KINGSTON, OH

Michael M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/14/2025

Always very helpful. Rob also went above and beyond to put me in touch with the body shop manager to discuss a paint issue.

ORIENT, OH

Jeri B|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/14/2025

I had an excellent experience at the dealership. The process was fast, efficient, and seamless, and I was in and out within just two hours

ORIENT, OH

Jerry M|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

8/14/2025

It was a very smooth process and employees did an impeccable job.

GROVE CITY, OH

Verne L|2015 GMC Terrain

Confirmed Service Customer

8/20/2025

5

WILLIAMSPORT, OH

Angela I|2023 Chevrolet Tahoe

Confirmed Service Customer

8/20/2025

Prompt, Knowledgeable & Convenient

STOUTSVILLE, OH

Bret A|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/21/2025

Prompt and quick service

CLARKSBURG, OH

Shawn S|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/22/2025

Very friendly

CIRCLEVILLE, OH

Bradley M|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/22/2025

Per usual, Benny and Jodie were a delight to deal with!

BLACKLICK, OH

Carolyn P|2023 Chevrolet 1500 Silverado

Confirmed Service Customer

8/25/2025

Easy to make the appointment and staff was professional.

GALENA, OH

Michael R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/25/2025

Paul did a good job communicating getting the job done.

CIRCLEVILLE, OH

Barry S|2019 Chevrolet Malibu

Confirmed Service Customer

9/8/2025

Service was done in a timely manner

CIRCLEVILLE, OH

Shawn S|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

9/8/2025

Scheduled appointment online, arrived 15 minutes early and had no problems whatsoever.

MOUNT STERLING, OH

Patricia V|2026 Chevrolet Equinox

Confirmed Sales Customer

9/8/2025

Theresa Heyder always makes buying a new vehicle a great experience. She knows the products, is friendly, and is very efficient.

GROVE CITY, OH

Charles K|2023 GMC Sierra 1500

Confirmed Service Customer

9/12/2025

Quick, easy and professional

ASHVILLE, OH

Patricia W|2025 Chevrolet Trax

Confirmed Sales Customer

9/15/2025

It was nice & friendly

GROVE CITY, OH

Zora S|2025 Buick Envista

Confirmed Sales Customer

9/16/2025

My family has worked with Theresa for generations, and after hearing how quickly and easily she makes the process, I knew I wanted to go with her. She explained everything thoroughly and made the leasing process significantly better. So glad I chose her and this dealership, I love my car!

COLUMBUS, OH

Bruce B|2026 GMC Terrain

Confirmed Service Customer

8/14/2025

I have received great service at your dealership. I live in Florida but travel to Circleville several times a year and you always fit me in the schedule if I need to have my car serviced.

THE VILLAGES, FL

Colin H|2024 GMC Sierra 1500

Confirmed Service Customer

8/18/2025

The team is responsive and keeps me informed from start to finish. Appreciate the team at Coughlin.

CIRCLEVILLE, OH

Misti R|2021 Chevrolet Equinox

Confirmed Service Customer

8/19/2025

Quick and painless

CIRCLEVILLE, OH

Paul P|2025 Chevrolet 3500HD Silverado

Confirmed Sales Customer

9/7/2025

This was an out of state purchase from NC. Your team, Jodie, Susan, and the service department, are outstanding. Their customer service, and attention to detail was superb. They courteous, knowledgeable (answered all my questions) kind, friendly, and responsive. They took excellent care of me, always got back to me on a timely manner., and never hesitated to offer assistance. I love my truck, and am extremely happy with the purchase experience. Thank you.

BEAUFORT, NC

Rebecca B|2023 GMC Acadia

Confirmed Service Customer

9/7/2025

I have always been treated with respect and can get all my questions answered.

FRANKFORT, OH

Debbie A|2024 GMC Terrain

Confirmed Service Customer

9/12/2025

Very helpful with using loyalty rewards. I’ve never used them before. Very quick service and comfortable facility to wait.

LAURELVILLE, OH

Larita J|2025 Buick Envista

Confirmed Sales Customer

9/12/2025

Jodi was great to wor

CIRCELVILLE, OH

David C|2025 Chevrolet Trax

Confirmed Service Customer

9/15/2025

very friendly and quick

LAURELVILLE, OH

James H|2026 Chevrolet Equinox

Confirmed Sales Customer

9/16/2025

My Peeps Jodie and Ben always give a excellent experience

WEST JEFFERSON, OH

Rob M|2025 Chevrolet Suburban 1500

Confirmed Service Customer

9/16/2025

Perfect

CIRCLEVILLE, OH

Dennis K|2020 GMC Acadia

Confirmed Service Customer

9/17/2025

Everything was completed quickly and efficiently.

ASHVILLE, OH

Robert O|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

9/17/2025

People were great! Your scheduling computer not so much. Scheduled an appointment using a quick lube link for 8:30 am. Even received a confirmation on several levels. But the appointment never showed up when trying to check in. The service area I was in did have me out around 2 hours. Which is pretty good.

ASHVILLE, OH

Megan D|2023 Buick Encore GX

Confirmed Service Customer

9/23/2025

Service was great! Very professional and very friendly

CHILLICOTHE, OH

Parlie T|2026 Chevrolet Equinox

Confirmed Sales Customer

9/17/2025

Courteous not trying to push you to buy a car very knowledgeable . My salesman was very knowledgeable about the product he was selling was kind enough to go through all of the electronics. Very knowledgeable sales person would recommend them to anyone.

ASHVILLE, OH

George B|2026 GMC Sierra 1500

Confirmed Sales Customer

9/18/2025

Excellent experience, all interactions were very positive and great buying experience

ASHVILLE, OH

Lori R|2019 Chevrolet Cruze

Confirmed Service Customer

9/19/2025

Everything goes well and on time.

CIRCLEVILLE, OH

Tisha C|2022 Buick Enclave

Confirmed Service Customer

9/21/2025

Easy scheduling, easy drop off and pick up and all the guys were very kind and informative! Thanks for the experience!

CIRCLEVILLE, OH

Adam L|2020 Chevrolet Malibu

Confirmed Service Customer

9/22/2025

is good

MINFORD, OH

Paul L|2023 Chevrolet Equinox

Confirmed Service Customer

9/22/2025

always a quick and painless experiences, friendly staff

LAURELVILLE, OH

Eric P|2010 Chevrolet Silverado

Confirmed Service Customer

9/23/2025

Charge the air conditioning which already doesn’t work 1 week later. Explained it was bone dry and no reason why. Have to take it back again

KINGSTON, OH

Charles K|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/25/2025

Good people very helpful and friendly.

GROVE CITY, OH

Jerry C|2025 Chevrolet Corvette

Confirmed Service Customer

9/26/2025

Paul needs a raise

MILLERSPORT, OH

Donald C|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

9/27/2025

I dealt with Paul on my vehicle repair and service. There was a minor issue with the extended warranty repair, Paul kept me informed on what was going on and I feel went above and beyond to make sure I was taken care of. I’m very satisfied with the service I was given on this visit. I have dealt with this dealership for several years now and I can’t remember last time I had a service that I wasn’t pleased with. When there has been little issues in the past I feel that the guys on service always made sure it was taken care of and that I was happy.

STOUTSVILLE, OH

Julie M|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/29/2025

Easy scheduling, fast friendly service

LOCKBOURNE, OH

Bethany P|2026 GMC Yukon XL 1500

Confirmed Sales Customer

10/8/2025

I always have the smoothest, stress free and amazing experience buying from Jodi and Benny! The best team out there, thank you again for getting me exactly what I want!!

POWELL, OH

Kimberly C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/23/2025

This is my 3rd new car with Coughlins and Randy!! Randy makes the new car buying experience really easy and wonderful!! Thank you

ASHVILLE, OH

Paul M|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

9/27/2025

I like dealing with the GMC service department. They have always done a good job what ever service I've done. One time I complained about oil on the engine after an oil change. It's never happened again. I think they do a good job & we continue to have are vehicles there.

CIRCLEVILLE, OH

Robert M|2024 GMC Yukon XL 1500

Confirmed Service Customer

9/29/2025

Professional and courteous

COMMERCIAL POINT, OH

Justin T|2025 Chevrolet Tahoe

Confirmed Service Customer

9/29/2025

The actual service on the vehicle was fine, but I had an 11am appointment and the vehicle wasn't taken back until around 11:50, and was complete until 1:00. This is completely unacceptable and only caused by Coughlin overbooking themselves instead of spacing the appointments out. I normally have good experience with your service department, but this is the second time I've had this happen. It happened a few months ago when I brought my F450 in for service at the Ford store.

MOUNT STERLING, OH

Toye C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/7/2025

Very friendly and. Informative.

CIRCLEVILLE, OH

Bert C|2024 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

Paul and service was excellent

LONDON, OH

Michael R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/9/2025

Was in for an oil change and the technician spilled oil on the exhaust manifold. When I was driving down the road, I notice a burnt oil smell in the cab and then smoking coming out of the hood. Needed to return to have it cleaned up.

CIRCLEVILLE, OH

Donald M|2023 Chevrolet Traverse

Confirmed Service Customer

10/11/2025

Staff nice and professional. Service was great and prompt. Very pleased.

CANAL WINCHESTER, OH

Bret S|2024 GMC Yukon

Confirmed Service Customer

10/13/2025

Timely

COLUMBUS, OH

William M|2026 Buick Enclave

Confirmed Sales Customer

10/14/2025

All went smoothly. Feel I was treated fairly and not pressured.

ROCKBRIDGE, OH

John G|2026 GMC Yukon

Confirmed Sales Customer

10/14/2025

Complete customer satisfaction!

LONDON, OH

Glenn W|2024 Chevrolet Blazer

Confirmed Service Customer

10/15/2025

Timely, accurate quotes, friendly service people!

GROVE CITY, OH

Kimberly W|2023 Buick Encore GX

Confirmed Service Customer

10/16/2025

EASY APT SET - SERVICE BEGAN RIGHT ON TIME-SERVICE DONE RIGHT AND IN A VERY GOOD TIMELY MANNER. SUPER HAPPY.

GROVEPORT, OH

Robert M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/8/2025

Rob was very helpful and keep me informed of the progress of my service call.

JACKSON, OH

Charles C|2019 GMC 2500HD Sierra

Confirmed Service Customer

10/8/2025

Great service!

AMANDA, OH

Michael E|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Easy to get an appointment on the day that worked for me and was in and out quickly

KINGSTON, OH

Sue M|2024 Chevrolet Blazer

Confirmed Service Customer

10/8/2025

The staff is always professional and friendly. My car is always serviced thoroughly and carefully.

LONDON, OH

Jani S|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/13/2025

Quick and easy.

GROVE CITY, OH

Douglas H|2024 GMC Canyon

Confirmed Service Customer

10/17/2025

Service went well. My concern is the dealership advertises rentals and shuttle service is available, but when I ask to utilize these services I am told they are unavailable. I live 25 miles away so it is 100 miles of driving for me and my wife to drop off the vehicle. I like this dealership and service, but it will be difficult to continue to use them without a loaner or a rental car.

COLUMBUS, OH

Dennis B|2022 Chevrolet Colorado

Confirmed Service Customer

10/20/2025

Wonderful customer service. Work completed in a timely manner @ a fair price.

ASHVILLE, OH

Ronnie R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/20/2025

Got me right in , no wait . The service desk and tech that worked on my truck was very sufficient and explained everything to me after my service

LANCASTER, OH

Kevin C|2017 Buick Enclave

Confirmed Service Customer

10/21/2025

service agent was excellent. Work on my car was completed earlier than allotted time.

CIRCLEVILLE, OH

Robert D|2024 Buick Envista

Confirmed Service Customer

10/21/2025

Service department always gets us in right away. We’ve had no issues with our new Buick envista and take it in for regular maintenance and oil changes. So far we have been very happy with the service. Thank you!

CHILLICOTHE, OH

Perry T|2019 GMC Terrain

Confirmed Service Customer

10/21/2025

You guys do god work

FRANKFORT, OH

Michael E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/22/2025

On time every time!

CANAL WINCHESTER, OH

Nathan H|2026 GMC Sierra 1500

Confirmed Sales Customer

10/23/2025

Kevin was awesome and so helpful! They worked out my financing and deal on the vehicle as quickly as they could considering computer issues.

CIRCLEVILLE, OH

Paul W|2004 Chevrolet Malibu Maxx

Confirmed Service Customer

10/20/2025

Chevrolet series checked a passenger tire on our Chevy malibu and found no leaks, there was no charge

CIRCLEVILLE, OH

Mary H|2020 GMC Terrain

Confirmed Service Customer

10/23/2025

They checked the areas I was concerned with.

LANCASTER, OH

David B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/24/2025

The folks in Chevy Service take great care of my Chevy Silverado. I recommend Coughlins to everyone.

WILLIAMSPORT, OH

Rebecca H|2024 Chevrolet Traverse

Confirmed Service Customer

10/27/2025

Scheduled oil change. Nice greeting, very nice waiting lounge. Kept me informed of the progress. Completed on time.

CIRCLEVILLE, OH

Walter W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

It should not take 1.5 hours for an oil change when I had an appointment

ASHVILLE, OH

Traci D|2023 GMC Sierra 1500

Confirmed Service Customer

11/3/2025

They do a great job every time. They keep me informed of everything that is going on. Because I like to wander around the dealership and look at other vehicles while I wait.

CIRCLEVILLE, OH

Deborah S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/5/2025

everyone goes above and beyond, from the greeting at the door to being handed the new keys. Ms. Heyder is the absolute best, knowledgeable, caring, she makes you feel like she works for you. Highly recommended!!!

ORIENT, OH

Franklin H|2022 GMC Canyon

Confirmed Service Customer

11/6/2025

Great service and very prompt.

CIRCLEVILLE, OH

Michael F|2025 GMC Sierra 3500 HD

Confirmed Service Customer

11/7/2025

The gentleman out front do an excellent job. Always helpful and the service is great.

OAK HILL, OH

John T|2025 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

Great people

FRANKFORT, OH

Charles S|2015 Chevrolet Colorado

Confirmed Service Customer

11/14/2025

Great service as always

CIRCLEVILLE, OH

Millard G|2018 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

Always great service!!

CIRCLEVILLE, OH

Daniel G|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/14/2025

Very friendly, did what I needed done.

AMANDA, OH

Karen W|2024 Buick Encore GX

Confirmed Service Customer

11/14/2025

I had a scheduled appointment at 1PM on Wed, Nov 12, 2025 for an oil change and tire rotation. When I pulled in it was obvious they were quite busy. They had me in and out in less than one hour! Now that's service!!

GROVE CITY, OH

Susan S|2026 GMC Yukon XL

Confirmed Sales Customer

10/24/2025

I have always been treated fairly by the Coughlin Dealership. We have purchased many vehicles from them.

GROVE CITY, OH

Brian S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/25/2025

Had a special order truck and they were very helpful and professional on helping me thru the whole progress. They kept me informed thru the whole process from start until it showed up at the dealership

LOGAN, OH

David B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/1/2025

The Service Department always takes great care of me and my vehicles. Thanks to Rob Huffman and all the folks in Chevy Service.

WILLIAMSPORT, OH

Larry R|2014 Buick LaCrosse

Confirmed Service Customer

11/3/2025

Got in and out timely.

ASHVILLE, OH

Darryl H|2024 GMC Sierra 1500

Confirmed Service Customer

11/5/2025

I was able to get in and out of my appointment in a timely manner. I was able to use GM points to pay for the appointment.

WEST JEFFERSON, OH

Scot B|2022 GMC Terrain

Confirmed Service Customer

11/7/2025

Fast service and friendly people

CIRCLEVILLE, OH

Kevin C|2017 Buick Enclave

Confirmed Service Customer

11/13/2025

Stopped by unannounced and requested help with the tire monitor system. Robert Huffman had the problem diagnosed within 10 minutes and recommended a course of action,. Cost me $594.00 but the problem was fixed 45 minutes later. Great service.

CIRCLEVILLE, OH

Laura L|2023 Chevrolet Traverse

Confirmed Service Customer

11/15/2025

Very helpful staff. Had them look at a small dent and give me an estimate on that.

CHILLICOTHE, OH

Robert K|2024 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Got me in and done with professional job

CIRCLEVILLE, OH

Michael J|2026 Chevrolet Equinox

Confirmed Sales Customer

11/18/2025

Devon Bell was very knowledgeable and the staff we were involved with was very friendly very likable

JACKSON, OH

Scott B|2024 GMC Sierra 1500

Confirmed Service Customer

11/19/2025

Paul does a great job! 100% recommend Paul taking care of customers. Thanks Paul

CHILLICOTHE, OH

Dawn W|2017 GMC Terrain

Confirmed Service Customer

11/19/2025

I can always trust the professionals in Coughlins service department to take excellent care in providing the service I need. Paul is personable and professional. I trust him completely to explain any issue that may arise.

CIRCLEVILLE, OH

Lynda F|2022 Buick Encore GX

Confirmed Service Customer

11/21/2025

Rob, one of the service managers, kept me well informed during the whole process of getting parts and scheduling.

CIRCLEVILLE, OH

Barbara M|2023 Buick Encore GX

Confirmed Service Customer

11/21/2025

Always good when Paul is involved

CIRCLEVILLE, OH

Gloria C|2021 Buick Encore

Confirmed Service Customer

11/21/2025

Found problem fast

CIRCLEVILLE, OH

Robyn C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/22/2025

I had an appointment at 11:30 and didn’t get out of dealership until 2:30 not blaming service advisor Paul Lynch he’s great but 3 hours for an oil change and tire rotation is unacceptable not enough techs or service people obviously need to do better😫

MT STERLING, OH

Shawn D|2024 GMC HUMMER EV SUV

Confirmed Service Customer

11/25/2025

Love the friendly staff always willing to answer your questions and walk you through the repairs that they’re doing.

ORIENT, OH

Robert P|2023 Chevrolet Bolt EUV

Confirmed Service Customer

12/4/2025

My chevy bolt I recently perchance has lost over 60 miles of range from 247 to 179 right after I purchased it. Dealer said update would fix the problem. After updates nothing changed. I wouldn't have bought a car with under 200 miles of range.

WAVERLY, OH

Jessie J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

Great group of guys

JACKSON, OH

Trent B|2000 Chevrolet Silverado 1500

Confirmed Service Customer

12/7/2025

The technician Charlie Hanley and advisor Bill Smith kept me informed throughout the process and completed the repairs properly.

CIRCLEVILLE, OH

Kristy A|2024 GMC Sierra 1500

Confirmed Service Customer

12/8/2025

Great as always.

WEST JEFFERSON, OH

Kim A|2026 GMC Sierra 1500

Confirmed Sales Customer

12/10/2025

We hope that you never let Jodie Bell go. We would hate to start shopping closer to home. This is our seventh vehicle working with Jodie, and we couldn't be happier!

OSTRANDER, OH

Merrisa B|2021 Chevrolet Tahoe

Confirmed Service Customer

12/13/2025

Car was done sooner than promised.

ORIENT, OH

Howard L|2024 GMC Sierra 1500

Confirmed Service Customer

12/15/2025

It was good and pretty quick

CANAL WINCHESTER, OH

Rebecca B|2023 GMC Acadia

Confirmed Service Customer

12/15/2025

Staff is always friendly and helpful.

FRANKFORT, OH

Brett H|2026 GMC Terrain

Confirmed Sales Customer

12/18/2025

As always, Kevin and the rest of the team made the purchasing/leasing experience quick and enjoyable. Taking time to make sure we got exactly what we were looking for and were comfortable with our decision, made for a personalized experience.

CIRCLEVILLE, OH

Sue H|2017 Buick Enclave

Confirmed Service Customer

11/18/2025

Excellent Service Friendly ALWAYS OUTSTANDING

CIRCLEVILLE, OH

Cindy E|2017 Buick Encore

Confirmed Service Customer

12/4/2025

I arrived early and my car was taken in right away. Paul kept me updated and service was done quickly.

ASHVILLE, OH

Richard W|2026 GMC Sierra 1500

Confirmed Sales Customer

12/9/2025

easy and worked out great

GROVE CITY, OH

Suzanne R|2023 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

Everything went smooth as far as the recall on my 2023 Tahoe. However i am not sure i agree that we should be responsible for the 200 to 250 oil changes for the life of the vehicle. This was not our fault and now we have to pay over double for PM's. This was a GM issue and should get penalized for it.

LONDON, OH

Paul L|2023 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

always pleasant, attentive and knowledgeable

LAURELVILLE, OH

Jennie H|2021 Chevrolet Traverse

Confirmed Service Customer

12/12/2025

The service team is always so friendly and helpful. They worked quickly to solve the issue with my vehicle. I highly recommend them.

CHILLICOTHE, OH

Kirk E|2022 Chevrolet Colorado

Confirmed Service Customer

12/13/2025

Oil and filter change along with tire rotation.

KINGSTON, OH

Glenn W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/16/2025

Organized, makes it easy to schedule & the people are very positive.

GROVE CITY, OH

Jeffrey H|2023 GMC Sierra 1500

Confirmed Service Customer

12/17/2025

Rob was very helpful. Got me in for service quickly and found my battery to be bad. While checking also found my OnStar Module to be bad and had to order that part. Will get me back in when that part arrives. Great customer service.

CIRCLEVILLE, OH

Brooke A|2026 GMC Yukon

Confirmed Sales Customer

12/17/2025

Our experience was awesome! Jodi called and let me know they were getting in a diesel Yukon she thought I was going to love. They went out of there on a cold, rainy night to be available for us to test drive and then have all our paperwork ready to go when we came down the next time to make the purchase. Great customer service and great trade in values on our vehicles!!!

ORIENT, OH

Gary C|2025 GMC Sierra 1500

Confirmed Service Customer

12/18/2025

Always take good care of me.

HILLIARD, OH

Sue M|2024 Chevrolet Blazer

Confirmed Service Customer

12/19/2025

The staff is always pleasant and professional. And my car gets excellent service .

LONDON, OH

Rebecca L|2022 Buick Encore

Confirmed Service Customer

12/20/2025

Easy to schedule appointment. Service department staff was very nice.

CIRCLEVILLE, OH

Michael H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/19/2025

Came in for my first service and was here for 2 1/2 hours. Appointment time was 1230 didn't leave til 300.

LAURELVILLE, OH

Sue H|2017 Buick Enclave

Confirmed Service Customer

12/22/2025

Circleville's Service Dept. is always top notch!

CIRCLEVILLE, OH

Jason B|2020 Chevrolet Traverse

Confirmed Service Customer

12/22/2025

Quick and friendly.

S BLOOMFIELD, OH

Renee D|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/24/2025

It's unbelievable the price of service. There was a $50 price jump on getting ny oil changed. That's awful.

CIRCLEVILLE, OH

Kiera Q|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/5/2026

Very friendly staff and a short wait time

CIRCLEVILLE, OH

Terry C|2023 Buick Encore GX

Confirmed Service Customer

1/7/2026

Fast service

LAURELVILLE, OH

Dane S|2019 GMC 1500 Sierra

Confirmed Service Customer

1/7/2026

Always good service

CIRCLEVILLE, OH

Dennis N|2026 Chevrolet Traverse

Confirmed Sales Customer

1/9/2026

Great service

REYNOLDSBURG, OH

Nancy D|2024 Buick Envista

Confirmed Service Customer

1/9/2026

Got my oil change appointment scheduled with ease. Appointment was @ 930 n we had the car back by 1015 on our way home. Was great service.

CIRCLEVILLE, OH

Patrick V|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/14/2026

The waiting room is nice and the service went well.

COLUMBUS, OH

Charles K|2026 GMC Sierra 1500

Confirmed Sales Customer

1/14/2026

Very good people and very knowledgrable

GROVE CITY, OH

William K|2026 GMC Sierra 1500

Confirmed Sales Customer

1/14/2026

I purchased my truck from Jay who I found to be knowledgeable, professional and a pleasure to work with.

SUNBURY, OH

Daniel L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/14/2026

Very professional and nice

CIRCLEVILLE, OH

Kenneth H|2025 GMC Sierra 1500

Confirmed Service Customer

1/16/2026

Great service and they keep you up to date

COLUMBUS, OH

Miranda B|2021 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Good

CIRCLEVILLE, OH

Robert M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

1/20/2026

Rob kept me informed as my repair progressed and was a pleasure to work with.

JACKSON, OH

Cole S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/6/2026

Devon was great, second time purchase. Glad I upgraded

LEWIS CENTER, OH

Kimberly R|2014 GMC Terrain

Confirmed Service Customer

1/12/2026

I made a same-day appointment that was convenient for me, and was in and out within 45 minutes. I had an oil change and tire rotation that was completely affordable with my coupon. Thank you, Coughlin.

CIRCLEVILLE, OH

Jake M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/12/2026

CC fee is tough. I use your services for a company vehicle and don't have any other option but to use a CC. Getting hit with the additional fee is starting to push me to find other alternatives.

CIRCLEVILLE, OH

Paul M|2018 GMC Terrain

Confirmed Service Customer

1/12/2026

Top notch service!

CIRCLEVILLE, OH

Rebecca D|2020 Chevrolet Equinox

Confirmed Service Customer

1/14/2026

Everyone was very nice. I checked in and my car was serviced and I was out the door.

CIRCLEVILLE, OH

Michael S|2026 GMC Terrain

Confirmed Sales Customer

1/14/2026

Salesman was awesome. Forest Kegley. He made it fun. Knowledgeable. Had vehicle ready...paperwork all ready. Just overall pleasant experience

CIRCLEVILLE, OH

Charles S|2015 Chevrolet Colorado

Confirmed Service Customer

1/14/2026

A bit of waiting on parts but to be expected. A computer module went out and with diagnostic time and parts delivery all went well, then a second problem was diagnosed and parts ordered and repairs timeline was great

CIRCLEVILLE, OH

William C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/18/2026

Good service...

LANCASTER, OH

David C|2016 Chevrolet Malibu

Confirmed Service Customer

1/19/2026

The service rep, Paul, was very personable and pleasant. He seemed genuinely interested in helping me get what I needed for my Malibu. And I especially appreciated the discount coupon I had received from Coughlin that really helped when the price of everything is going up!

CIRCLEVILLE, OH

Jennifer H|2021 GMC Canyon

Confirmed Service Customer

1/22/2026

Rob was incredibly helpful and kind. He assured me that staff would take good care of my vehicle and offered me a rental immediately. He put me in a 26 Buick and it was beautiful. I will never return to Chillicothe as their staff was rude, took advantage of me and offered to “rig” up my car. I will return to circleville time and again. I am very grateful for Rob and Coughlin Circleville.

WAVERLY, OH

Thomas P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/23/2026

Friendly service

ASHVILLE, OH